System Engineer L2 - Network Admin at NetGain Technologies LLC

Chattanooga, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

60000.0

Posted On

18 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Server, Active Directory, Microsoft 365, Networking, VLANs, Switches, Firewalls, VPN, VMware, Troubleshooting, Azure, NAT, ACLs, Infrastructure design, Communication skills

Industry

IT Services and IT Consulting

Description

Description We’re looking for a Systems Engineer L2 (Network Admin) who thrives on solving real-world infrastructure problems and not just resetting passwords. You’ll work across multiple client environments, handling escalations, improving systems, and building deeper technical expertise in networking, servers, and cloud platforms. What You’ll Do Handle escalations from Tier 1 and resolve complex client issues Support and troubleshoot Windows Server, Active Directory, and Microsoft 365 Configure and maintain network infrastructure (VLANs, switches, firewalls, VPNs) Troubleshoot network performance, connectivity issues, and routing problems across client environments Assist with firewall configuration, security policies, and access controls (NAT, ACLs) Work with virtualization environments (VMware) Provide both remote and occasional onsite support Document work clearly for team visibility and client success What You’ll Learn & Grow Into Advanced networking and infrastructure design Cloud platforms (Azure / M365) Security and best practices across multiple environments Path to Senior Engineer / Architect roles We invest in certifications and you earn raises as you earn them. What You Bring 2+ years in IT support, systems, or MSP environment Experience with Windows Server, AD, and networking fundamentals Exposure to firewalls, VPNs, or virtualization Strong troubleshooting mindset and communication skills Nice to Have: CCNA, AZ-104, or similar certifications Why Join Us Work across diverse environments (not stuck in one system) Paid certifications that directly increase your compensation Clear growth path into higher-level engineering roles Team-focused culture (your success = team success) Professional Overview In business since 1984 Large regional business with 6 locations across the Southeast Region Ranked as a top MSP in the World by MSP Mentor Member of 35B association; offerings services throughout the US Professionally managed using Best in Class metrics and procedures

Responsibilities

The Systems Engineer will handle Tier 2 escalations, troubleshoot complex client issues, and maintain network infrastructure including servers and cloud platforms. They will also provide both remote and occasional onsite support while documenting work for team and client success.