Directly reporting to the Finance Business Partner, the Implementation Manager will work closely with the Retail segment of the Commercial Properties division
This role oversees implementation of a new ERP for the retail business (Odoo) along with associated processes that delivers continuous improvement, compliance and business synergies that underpin effective operations.

KNOWLEDGE, EXPERIENCE AND ATTRIBUTES SOUGHT:

• Minimum 3 years’ experience in a systems-based role
• Experience managing digital and data projects and applying project management best practice
• Proven experience implementing technical solution projects
• Strong stakeholder management experience, a clear communicator with the ability to build relationships.
• A person who is approachable with excellent interpersonal skills combined with the ability to influence peers
• Outstanding work ethic and commitment to customer service
• A professional, confident and self-assured person with the ability to demonstrate flexibility and apply learnings to improve project success
• Ability to effectively engage subject matter experts and understand technical topics
• Ability to work flexible hours
• Full working rights within Australia
• A background in accounting is desirable
• Experience with Retail ERP implementation / Odoo is desirable

• Gather and analyse critical information and data, eliciting and documenting functional and non-functional (technical) requirements
• Managing the “as is” and “to be” process
• Discover primary business objectives by analysing processes, technologies and systems
• Business process mapping: Provide clear, concise project plans and effectively manage them
• Liaise with external ERP implementation team and other professionals to ensure solutions are correctly implemented
• Build, develop and maintain strong working relationships with internal and external stakeholders and identify areas of improvement by outlining problems, opportunities and solutions
• Develop clear and concise training/process documents
• Utilise excellent communication skills to manage expectations, maximise output and present critical information such as recommendations
• Identify areas of improvement by outlining problems, opportunities and solutions which are to be reported back to stakeholders
• Coordination of suppliers and or resources on projects. Assist the business with financial transformation, driving process improvement initiatives
• Manage the system validation, testing & roll-out plan of the project and evaluate end-user readiness
• Respectfully challenge team members with a mindset of best practice and continuous improvement
• Support the change management framework