System Navigator at NorWest Community Health Centres

Thunder Bay, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Social Work, Client Engagement, Community Services, Advocacy, Trauma-Informed Care, Culturally Safer Care, Substance Use Support, Multicultural Sensitivity

Industry

Hospitals and Health Care

Description

System Navigator - HART Hub 1 FTE Contract to March 31st 2028 Thunder Bay Site Be a Part of a Transformative Team at the New Homelessness & Addictions Treatment (HART) Hub! Are you passionate about making a real difference in the lives of those facing homelessness and addiction? Do you want to be at the forefront of a brand-new initiative that’s set to revolutionize care and support for some of the most vulnerable individuals in our community? If so, we want you to be part of our innovative, compassionate, and dynamic team! We are opening the doors to a state-of-the-art treatment hub designed to provide comprehensive support and resources that address the root causes of homelessness and addiction. We are currently seeking a 1 FTE System Navigator who will be responsible for working with an interdisciplinary team meet client’s health and social needs. The System Navigator will support clients with navigating health/social systems, referrals for services, obtaining identification, housing needs, and treatment applications. One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services. The position has a competitive salary, the Health Care of Ontario Pension Plan and an excellent group health benefit package. QUALIFICATIONS: Bachelor’s degree in Social Work (HBSW), or equivalent relevant experience. Ability to effectively engage clients in assessment of needs and goal planning. Knowledge of and connections with community services and partners, including but not limited to health and social services, the judicial system and Indigenous organizations. Demonstrated ability to facilitate and advocate for services to support clients. Knowledge and background in the areas of trauma-informed care, culturally safer care, and working with individuals who use substances. Sensitivity to the needs of a multicultural community and the impacts of social, economic and cultural issues on health and well-being. A current driver's license and access to a vehicle to travel to designated outreach sites. How to Apply: Please visit https://norwestchc.org/team/ The deadline for applicants is Friday, December 05, 2025 at 4:30 p.m. This position will remain open until filled. Please submit your cover letter, resume and three work reference contacts with your online application. Cover letters can be addressed to: Lesly Gunasekara, Manager of Human Resources NorWest Community Health Centres 525 Simpson Street Thunder Bay, Ontario P7C 3J6 FAX: 807-622-7637 www.norwestchc.org NWCHC’s is an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted. Upon request, accommodations due to a disability are available throughout the selection process.

Responsibilities

The System Navigator will work with an interdisciplinary team to meet clients' health and social needs. Responsibilities include supporting clients in navigating health and social systems, referrals for services, and addressing housing and treatment applications.