System Operations Analyst at IFS NORTH AMERICA INC

Colombo, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

English, French, German, Analytical Skills, Problem-Solving, Excel, BI Tools, Tableau, Power BI, Business Process Modeling, Workflow Optimization, Communication Skills, Presentation Skills, Cross-Functional Collaboration

Industry

Software Development

Description

Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge. At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust. We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view. By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world. We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Job Description Critical role in improving a company’s data quality and efficiency. They analyze internal data, processes and identify improvements using data-driven insights. Key responsibilities: Review end cycle of business Opportunities Collect and qualify all documents needed in an opportunity making sure all are attached. Close opportunities Align all values in the opportunity with the final approved numbers and close the opportunities. Fast track After verifying signature from the customer / partner will be delivering fast track. Data Review on Accounts Updating ADVOCACY on the account level after every sell to have the correct tracker in the accounts. Performance Monitoring: Sanity check on OF and DARs before submitting contracts. Rnd License 3rd party License confirmation CRM Hygiene Track different metric on the opportunities like close date in the past, 1% opportunities and 10% opportunities, upfront payments. Qualifications English Professional, French and German are a plus Strong analytical and problem-solving abilities Proficiency in Excel and BI tools (e.g., Tableau, Power BI) Knowledge of business process modeling and workflow optimization Excellent communication and presentation skills Ability to work cross-functionally with teams in finance, marketing, and IT Additional Information We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

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Responsibilities

The System Operations Analyst plays a critical role in improving data quality and efficiency by analyzing internal data and processes. They are responsible for reviewing business opportunities, ensuring documentation is complete, and monitoring performance metrics.