System Operations Engineer (Cloud Infrastructure)

at  Thorn SDS

SALARY NEGOTIABLE

At Thorn SDS, we are committed to leveraging cutting-edge technology to drive innovation. We are seeking a highly skilled System Operations Engineer with a strong operational mindset to support EUMETSAT in migrating their operational systems to a cloud-based infrastructure.
EUMETSAT operates a number of Earth observation spacecraft and ground stations, and this role plays a critical part in ensuring system monitoring, optimisation, and network resilience.
Based in Darmstadt, Germany, this role requires proficiency in spoken and written English and collaboration with international teams.

ESSENTIAL QUALIFICATIONS:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.
• Previous experience working in high-availability, mission-critical environments.
• System operations mindset with a knowledge of cloud infrastructure, or network resilience.
• Wide / general knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their application in mission-critical environments.
• Experience with DevOps tools, automation, and scripting languages (e.g., Python, Bash, Terraform, Ansible).
• Familiarity with system monitoring tools, performance tuning, and proactive issue resolution.
• Strong understanding of network security, resilience, and best practices in cloud-based operations.
• Excellent problem-solving skills and ability to work under pressure in a dynamic operational environment.
• Strong communication skills and ability to work effectively in a multi-disciplinary, international team.

PREFERRED QUALIFICATIONS:

• Experience in satellite operations, ground station networks, or aerospace system monitoring.
• Knowledge of IT service management (ITSM) and cloud security frameworks.
• Familiarity with AI/ML applications for predictive maintenance and anomaly detection

KEY RESPONSIBILITIES:

• Support the cloud migration of operational systems, ensuring smooth transition to Infrastructure as a Service (IaaS).
• Monitor system performance and proactively ensure resilience in network and cloud-based operations.
• Optimise system operations to improve reliability, efficiency, and security of cloud infrastructure.
• Implement and maintain monitoring tools to detect and resolve system anomalies.
• Work closely with software, hardware, and mission operations teams to ensure seamless integration of cloud-based solutions.
• Develop automation tools and scripts to enhance system performance and streamline operations.
• Ensure compliance with regulatory, security, and operational standards in a cloud-based environment.
• Participate in real-time mission operations, incident response, and contingency planning.