System Support Analyst at Milliman

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft SQL Query, Windows Server, IIS, Networking, Data management, Data reporting, Hardware troubleshooting, Software troubleshooting, Connectivity troubleshooting, Automation, Technical support, System configuration, System maintenance, Communication skills, Multitasking

Industry

Software Development

Description

About Milliman: Milliman is among the world 's largest independent actuarial and consulting firms. Founded in 1947, Milliman has offices in principal cities worldwide, covering markets in North America, Latin America, Europe, Asia and the Pacific, and the Middle East. With more than 5,000 employees and revenues of US$1.7 billion in 2025, the firm serves the full spectrum of business, governmental, and financial organizations. In Asia-Pacific, Milliman has over 600 employees working across 13 offices in Colombo, Kuala Lumpur, Jakarta, Singapore, Hong Kong, Beijing, Shanghai, Taipei, Gurgaon, Mumbai, Seoul, Tokyo and Sydney in life and financial, healthcare, property and casualty, and employee benefits consulting practices. For further information, visit milliman.com. Job Summary: The Systems Support Analyst is primarily responsible for providing technical system support to internal business users. Provide system-level support of multi-user operating systems, hardware and software tools, including configuration, maintenance, and support of these systems. Duties/Responsibilities: * Facilitate timely, open and clear communications regarding – system issues, enhancements, meetings, announcements and posted documentation. * Data management and reporting, including, but not limited to queries, data loading, and data manipulation. * Troubleshoot and resolve hardware, software, and connectivity problems, including client FTP sites. * Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise. * Identify redundant support processes and develop tools for automation. * Maintain current documentation. Document system problems and resolutions for future reference; document Support processes and procedures. Required Skills & Experience: * Technology Skills- 4-7 years of experience working with Microsoft SQL Query, Windows Server, IIS, and Networking. * Communication Skills- Ability to communicate effectively, both oral and written. * Organizational Skills- Must be able to multitask in a challenging, rapidly changing environment requiring constant decision making. * Bachelor’s degree,any field or equivalent combination of experience and education. * Continuing Education- Keep current on all relevant trends in employee benefits and application development through conferences, magazines, books and internet research. Willing to pursue exams with the American Society of Pension Professionals & Actuaries (ASPPA). * Important Qualities: Compatibility with Milliman Professionals, Effective dealing with Clients, Sensitive to Quality, Communication Skills, Flexibility, and Detail Oriented.

Responsibilities

The Systems Support Analyst provides technical support for internal business users, including hardware, software, and connectivity troubleshooting. They are also responsible for data management, reporting, and developing tools to automate redundant support processes.