System Support Engineer - Windsor, ON (On-Site) at Arcadis

London, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

84645.0

Posted On

30 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System requirements gathering, Technical documentation, System installation, System configuration, System testing, Commissioning, Preventative maintenance, Reactive maintenance, Cybersecurity, Project coordination, Proposal preparation, Budget estimation, Intelligent transportation systems, Data analysis, Teamwork, Communication

Industry

Professional Services

Description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. Role description: This is an onsite position based in Windsor, Ontario. Arcadis' Intelligence practice works on unique and leading-edge transportation technology projects for agencies across North America and International. We are looking for great people with a keen interest in technology to join our Intelligent Transportation and Tolling teams to assist public and private entities across North America plan, design, procure, deploy and utilize technologies and systems for application to tolling, traffic operations traveler information, transit and other transportation business functions. Examples of the types of projects that we typically work on include multi-tier corporate level electronic payment systems for tolling and transit, ITS systems for incident detection and traffic management, data analysis for performance monitoring and operational improvement, mobile apps for payment, planning and information dissemination. Role accountabilities: Technical Responsibilities: For new projects or updates on existing the following responsibilities are applicable •Gather system requirements and work directly with client team and internal software development and service delivery teams •Prepare project deliverables such as technical memos, design documents, project plan and testing documents, reports, schedules, and engineering cost estimates. • Install, configure, test and commission various electronic devices IT equipment and software. • Onsite activities may include meeting with client for workshops, overseeing subcontractor device installation, formal testing and support. For existing the following responsibilities are applicable • Support Arcadis delivered system for the existing North America clients (reactive maintenance) • Monitor the performance, status and accuracy of the systems (preventative maintenance) • Produce monthly and other regular reports and participate/lead meetings with the client • Ensure that system cybersecurity requirements are met Other Responsibilities: • Coordinating project activities, taking responsibility for tasks and deliverables, working with colleagues and subject matter experts from across the firm to come up with creative ideas and solutions, and preparing the materials and deliverables required for the project • Help with proposal preparation to pursue new work • Support Project Management activities such as scheduling, progress reporting, budget estimates / updates, and liaising with client team • May travel to project locations for client-facing assignments. Qualifications & Experience: * Bachelor’s or Master’s degree in one of the following fields: * Computer Science, Information Technology, Systems Engineering, Electronics, or Electrical Engineering * Transportation or Civil Engineering with a focus on systems design * 0–5 years of relevant professional experience * Valid driver’s license * Willingness and ability to travel and work in the United States for business purposes * Familiarity with computer systems and electronics, preferably within Intelligent Transportation Systems (ITS) * Strong written and verbal communication skills * Excellent teamwork and collaboration abilities * Ability to coordinate effectively with other engineering disciplines, software development and service delivery teams, project managers, and clients * Self‑motivated with the ability to work independently Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. The salary range for this position is $67.716 - $84.645. The base salary represents Arcadis’ hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. #LI-SR3

Responsibilities

The System Support Engineer will gather system requirements, prepare technical documentation, and oversee the installation, configuration, and testing of electronic devices and software. Additionally, the role involves providing reactive and preventative maintenance for existing systems and coordinating project activities with internal teams and clients.