SKILLS, KNOWLEDGE, EXPERIENCE REQUIRED:

• MSc degree at a nationally recognised/certified in a GIS, IT, Computer or Software related discipline and a minimum of 6 years post-related experience OR exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post;
• Professional experience with direct customer contact and the direct interaction with customers, preferably in a support environment;
• Strong knowledge of ArcGIS software including installation, configuration, optimization and creation of all currently available service types.

• Performing daily Operation and Maintenance (O&M) activities for NATO Core GIS;
• Acting as a technical expert and taking responsibility for monitoring the enterprise incident management system, managing incident resolution, diagnosing faults, determining root causes, and providing technical expertise to resolve incidents and their causes;
• Operating and maintaining the Core GIS Reference System, Staging Environment, and Support domains for NATO Core GIS as an IT administrator.