WE ARE CURRENTLY ACCEPTING APPLICATIONS FOR A SYSTEM SUPPORT SPECIALIST (TEMPORARY)

Nanaimo Ladysmith Public Schools is seeking a temporary System Support Specialist within the Information Technology Department. This is an opportunity to work with a forward-thinking School District that, together with families and communities, empowers all students to become healthy, confident, life-long learners and socially conscious citizens. The position also provides excellent benefits and a supportive work environment that encourages teamwork and personal growth.

QUALIFICATIONS

• High school graduation or the equivalent
• Minimum of two years post-secondary education in computer related disciplines and/or two year certification fro an accredited institute
• Substantial completion of the Microsoft Systems Engineer Certification and the Certified Netware engineer program
• Minimum of three years experience supporting Microsoft Windows compatible systems, peripherals, applications in local area network environments or an equivalent combination of training and experience
• Demonstrated ability/aptitude to work with detail, precision and accuracy
• Demonstrated ability to organize, prioritize and meet deadlines with minimum supervision

• Assists technology users at District sites with problem-solving to determine source of software or hardware problems and perform appropriate repairs or modifications as necessary while protecting the integrity and confidentiality of District information.
• Install, configure, troubleshoot and test computer systems software and hardware for workstations and network servers.
• Install, configure, troubleshoot and test computer application software n curriculum and administrative settings.
• Assist with planning, estimating and recommending of technology changes and improvements to maximize the efficient and effective application of technology and associated systems and facilities.
• Assist with the development and implementation of system management and security policies and procedures, as required.
• Prepare and maintain reference libraries for all installations, configurations, user manuals, procedures and other pertinent documentation and records, as required.
• Liaise with students, as required, and with school-based and District staff to articulate, troubleshoot, and resolve technology troubles.
• Direct, advise or assist other District staff or students, as required.