OUR TEAM IS REDEFINING THE INDUSTRY – AND CREATING A CULTURE OF EXCELLENCE.

Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you’re ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.

SUMMARY:

Atlantic Coast Mortgage, LLC (“ACM”) is seeking a skilled Systems Administrator to manage and optimize our IT infrastructure, ensure system reliability, and provide day-to-day support for our team. This role will be responsible for maintaining and enhancing our Windows workstation/server environment, AWS cloud resources, and Unifi network infrastructure. This role also includes handling escalations, troubleshooting, implementing security best practices, and supporting mission-critical systems essential to our business operations.

• Manage, monitor, and maintain Windows Servers (Active Directory, Group Policy, DNS, DHCP, file/print services, etc.)
• Administer and optimize Amazon Web Services (AWS) environments, including EC2, S3, RDS, IAM, Workspaces, and networking
• Configure, monitor, and support Unifi networking equipment, including cameras, switches, access points, and firewalls
• Oversee and manage Active Directory and Microsoft 365 administration
• Ensure system security through backups, patching, and vulnerability management
• Support end-users with hardware, software, and connectivity issues
• Support our IT helpdesk as a technical resource and primary escalation point
• Maintain clear and accurate documentation for systems, processes, and configurations
• Collaborate with leadership to plan and implement IT infrastructure improvements
• Assist with disaster recovery planning and execution
• Participate in an on-call rotation as needed