Job description

CONSERVATION COLLECTIVE (CC) FUNDS SOLUTIONS TO PROTECT THE ENVIRONMENT, RESTORE NATURE, AND SAFEGUARD AGAINST CLIMATE CHANGE. THE CC UK CHARITY INCUBATES, LAUNCHES, AND SUPPORTS LOCALLY FOCUSED FOUNDATIONS, WHICH OPEN NEW FUNDING CHANNELS TO SUPPORT THE MOST IMPACTFUL ENVIRONMENTAL GRASSROOTS PROJECTS. OUR NETWORK COMPRISES 20 MEMBERS BASED ALL OVER THE WORLD AND IS GROWING.

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.
As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.
The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it.

KEY RESPONSIBILITIES

Oversee Salesforce System: maintenance, administration, prioritisation and training

THE SUCCESSFUL CANDIDATE FOR THIS ROLE WILL NEED TO DEMONSTRATE:

• Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification.
• Proficiency in Salesforce Lightning Experience.
• Solid understanding of Salesforce security models, including roles, profiles, and permission sets.
• Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience.
• Understanding of a Microsoft 365 environment
• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues
• Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed.
• Ability to work independently/remotely.
• Experience in not-for-profit sector