Full job description

Full-time, Permanent | 38 hours per week

Occasional additional weekend work may be required according to business needs, and is paid in addition to the base salary.

Primarily based at 42 O'Dea Ave, Waterloo NSW 2017, with travel across Sydney locations

Salary: $80,000–$90,000 + superannuation

Applications close: 25 October 2026

About the role

Rent A Space Self Storage (Gropac Pty Ltd) is looking for a hands-on Systems Administrator to support our IT environment across our Sydney locations.

The role will be based primarily at our Waterloo site at 42 O'Dea Ave, Waterloo NSW 2017, with occasional travel to other Rent A Space Self Storage locations across Sydney.

You'll be responsible for the day-to-day administration, support and improvement of our systems, networks and business applications. This is a varied role suited to someone who enjoys solving problems, working across different technologies and taking ownership of issues from investigation through to resolution.

You'll support store managers and employees across the business while also working closely with management, external IT providers, software vendors and technology partners on infrastructure upgrades, system changes and ongoing IT projects.

What you'll be doing

• Administer and support Windows systems, Windows Server and related IT infrastructure across multiple locations.
• Configure, deploy and troubleshoot routers, firewalls, VPNs, DHCP, Wi-Fi and network connectivity.
• Monitor systems and networks and investigate hardware, software, application and connectivity issues.
• Manage user accounts, permissions, email accounts and access to company systems and resources.
• Administer and support key business platforms including SiteLink, StorLogix and other operational applications.
• Maintain system backups and recovery processes, including backup verification and restoration where required.
• Support CCTV, NVRs, electronic access-control systems and other network-connected security equipment.
• Provide day-to-day IT support to store managers and employees, remotely and on-site when required.
• Manage firewall rules, secure remote access, network segmentation and other security controls.
• Assist with Windows security, system hardening, patching and general cybersecurity improvements.
• Coordinate technical issues with external IT providers, telecommunications providers, software vendors and hardware suppliers.
• Assist with the rollout of new IT infrastructure, applications, websites and other technology projects.
• Investigate recurring technical issues and recommend practical improvements to system reliability, security and performance.
• Maintain network, system and configuration documentation and keep records of significant IT changes.
• Support authorised cybersecurity reviews, vulnerability assessments and penetration-testing activities as required.

About you

We're looking for someone with a practical systems administration background who is comfortable working across both systems and networking.

You'll ideally have:

• A degree or relevant qualification in Computer Science, Information Technology, Cyber Security or a related field, or equivalent relevant experience.
• Experience in systems administration, network administration or a similar hands-on IT role.
• Good working knowledge of Windows and Windows Server environments.
• Practical understanding of TCP/IP networking, DHCP, routers, firewalls, VPNs and Wi-Fi.
• Experience managing user accounts, permissions and access controls.
• Experience supporting business applications and cloud-based systems.
• Understanding of backup and recovery, patch management and general IT security practices.
• Strong troubleshooting skills and the ability to work through technical issues independently.
• Good communication skills and confidence working with both technical providers and non-technical staff.
• Ability to manage competing priorities and support users across multiple business locations.

Experience with multi-site environments, Microsoft 365, CCTV, electronic access-control systems, cybersecurity or operational business platforms will be highly regarded.

Why join Rent A Space Self Storage?

This is a broad, hands-on role where you'll work across systems, networking, cybersecurity and business technology rather than being limited to one area of IT.

You'll have the opportunity to take ownership of technical issues, contribute to infrastructure and security improvements and work directly with management and external technology partners on projects across the business.

Hours and location

This is a full-time, permanent position of 38 hours per week, normally worked Monday to Friday. Occasional additional weekend work may be required according to business needs, and is paid in addition to the base salary.

The position will be based primarily at:

Rent A Space Self Storage

42 O'Dea Ave

Waterloo NSW 2017

The role supports multiple Rent A Space Self Storage locations across Sydney, and travel between company sites will be required from time to time.

Apply

If you're a practical IT professional who enjoys troubleshooting, taking ownership of technical problems and working across a varied technology environment, we'd like to hear from you.

Please apply with your resume outlining your relevant experience and qualifications.

Applications close 25 October 2026.

Pay: $80,000.00 – $90,000.00 per year

Work Authorisation:

• Australia (Required)
• Work Location: In person

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