Systems Administrator at Hope Media Group

Franklin, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Administration, Technical Support, Network Management, Security Systems, Documentation, IT Infrastructure, Virtualization, Cloud Environments, Cisco, WatchGuard, Scripting, Problem-Solving, Communication, Interpersonal Skills, IT Security, Database Administration

Industry

Entertainment Providers

Description

Description Join a company that truly impacts others! Hope Media Group is a multi-brand ministry. Every story we share, every event we host, and every song we play is done to engage people to love Jesus, serve others, and spread Hope. We invite you to apply for our Systems Administrator position in Franklin, TN (Greater Nashville, TN area) and be a part of our growing ministry to Love Jesus, Serve Others, and Spread Hope. Our team describes our environment as fun, encouraging, collaborative, engaging, caring, family oriented, and friendly. We would love for you to join us and be part of what God is doing in our ministry! Job Summary: The Systems Administrator I supports the organizations IT infrastructure in addition to technology needs. This position implements, troubleshoots, and manages networks, security systems hardware and software while following industry best practices. Hope Media Group the home of KSBJ, WayFM, Vida Unida, NGEN radio, and Worship 24/7. This position resides in Nashville, TN. Essential Functions: Technical Support Create and maintain comprehensive documentation for IT systems, configurations, procedures, and troubleshooting guides to enhance support capabilities. Keep all IT system hardware, software, and licenses up to date, including assisting with inventory management of IT assets. Contribute to the development and refinement of IT processes and best practices. Provide IT infrastructure support and assistance to other members of the Technology division, offering leadership to other IT personnel as needed. System Administration Centrally manage, monitor, maintain, install, and upgrade HMG's systems infrastructure, including both on-premise and cloud environments. Automate systems infrastructure management using code. Perform periodic and routine system maintenance processes, including server patching and updates, to ensure stability and security. Monitor system and network performance (e.g., server health, disk space, backup status, network bottlenecks) and proactively identify issues. Configure, install, and maintain network devices (e.g., Cisco switches and routers for VLANs, port security, basic routing), and troubleshoot WatchGuard Firewalls (e.g., VPN IPSec tunnels, basic rules, security policies). Manage and maintain the Hyper-V virtualized server environment, including VM creation, configuration, performance monitoring, and troubleshooting. Demonstrated Faith Pray for coworkers in team meetings Lead prayer in large group settings as needed Pray for donors when called upon to do so Participate in On-Air fundraising and pray for donors over the phone as needed Participate in ministry wide Christian bible studies Attend weekly Staff Gatherings for prayer and devotions Non-Essential Functions: Other duties as assigned Requirements Requirements and Qualifications: Education: Associate’s degree or higher in CS, Information Technology or related field Cisco CCNA certification minimum, CCNP certification preferred Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred WatchGuard System Manager (WSM) or WatchGuard Certified Professional (WCP) experience Familiarity with scripting languages (e.g. fPowerShell, Python) Experience: 3-5 years of experience providing IT systems administration support. 2-3 years of experience providing IT security support in Cisco, Palo Alto, Watchguard, Snort, etc. Knowledge, Skills and Abilities: Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scriptures. Possesses a genuine concern for all people, and capacity to relate with all people in a sensitive, respectful way Must be an active member of a Bible believing local church Must have studied and applied the Christian faith through a minimum of 3 years of bible study Ability to offer Christian prayer in group settings Exhibit a life and service that is in full accord with Holy Bible and KSBJ A love and appreciation for our style of Christian radio ministry Has strong understanding and knowledge of computer, network, and security systems Good teaching, interpersonal, and communication skills Strong analytical, critical thinking, and problem-solving skills Demonstrated understanding and use of IT security best practices Demonstrated understanding of user privileges and access control and the auditing thereof IT security integration and support skills as they relate to modern broadcast equipment Monitoring and reporting on system backups for disaster recovery and business continuity Demonstrated understanding of virtualization environments such as VMWare, Hyper-V, and Scale computing Excellent interpersonal/communication skills Ability to multitask and meet deadlines Logical troubleshooting and problem-solving abilities Strong knowledge of computer networking architecture File based workflow and user/operator assistance skills Database administration skills Office 365 administration/security Active Directory management skills DNS and DHCP implementation and administration Automated monitoring skills such as the use of SNMP IIS Server administration and security Physical environment monitoring and security Familiar with the use of software based diagnostic tools like Wireshark, Solar Winds, IDS, IPS, etc. Daily operational incident response User privileges and access control and the auditing thereof Securing system backups for disaster recovery and business continuity Operating systems knowledge such as Windows, Mac OS, Linux, etc. Cloud based storage implementation, administration, and security Demonstrated understanding IT security tools such as firewalls, IDS, routers, anti-virus, anti-malware, etc. Cloud based system security implementation, monitoring, and administration Supervisory Responsibilities None. Working Conditions and Environment Travel: Occasionally Nights/Weekends/Holidays: On Call shifts Occasional, Nights, Weekends and Holidays Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity may include Stooping. Bending body downward and forward by bending spine at the waist. Kneeling. Bending legs at knee to come to a rest on knee or knees. Crouching. Bending the body downward and forward by bending leg and spine. Crawling. Moving about on hands and knees or hands and feet. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward. Pulling. Using upper extremities to exert force to draw, haul or tug objects in a sustained motion. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Grasping. Applying pressure to an object with the fingers and palm. Talking. Expressing or exchanging ideas by means of the spoken word. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Medium work. Exerting up to fifty pounds of force occasionally, and/or up to thirty pounds of force frequently, and/or up to ten pounds of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Full-Time Benefits Offerings: Medical Dental Vision Health Savings Account w/employer contribution Flexible Savings Accounts Company Paid Short Term Disability/Long Term Disability EAP (Employee Assistance Program) Generous Paid Time Off (PTO) Three (3) Paid Mission Days Twelve (12) Company-Paid Holidays 403B Retirement with Company Match Group Life Insurance Legal Shield/Identity Theft Protection Access to Marketplace Ministry Chaplains Third-Party Recruiter Policy We are grateful for the interest of those who wish to support our hiring efforts. However, Hope Media Group does not accept unsolicited resumes or candidate referrals from external staffing agencies or search firms. Submissions from third parties will not be considered and may be retained without obligation or payment or fees.

Responsibilities

The Systems Administrator I supports the organization's IT infrastructure and technology needs by implementing, troubleshooting, and managing networks and security systems. This role involves maintaining comprehensive documentation and providing IT infrastructure support to the Technology division.