ABOUT THE ROLE

We are seeking a skilled System Administrator II to support and manage the backbone of our enterprise IT systems. This role is responsible for administering both on-premises and cloud-based server infrastructure and serving as a technical escalation point for our System Administrators. You’ll play a critical role in supporting infrastructure services for the enterprise-level organization.

KEY RESPONSIBILITIES

• Administer and support Windows and Linux servers (physical and virtual), Microsoft Azure, VMware ESXi, and Hyper-V environments.
• Manage Active Directory, Azure AD, DHCP, DNS, GPO, and certificate services.
• Maintain and monitor Microsoft 365 services including Exchange, SharePoint, Teams, Dynamics, and licensing.
• Conduct routine monitoring to ensure integrity, availability, and performance of infrastructure and applications.
• Implement and maintain backup, recovery, and data security protocols.
• Install, configure, and manage new and existing servers and software based on operational needs.
• Collaborate with IT Security to apply regular system and security updates.
• Assist in the development and execution of disaster recovery procedures.
• Create technical documentation and management reports related to performance, capacity, and system health.
• Provide end-user and desktop support escalation, troubleshooting hardware/software issues.
• Work closely with Network staff to ensure tight integration between server infrastructure and network systems.
• Participate in off-hours on-call rotation and train backup staff for coverage needs.
• Act as a liaison with external vendors and consultants.
  Job Type: Full-time
  Pay: $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: Hybrid remote in Knoxville, TN 3792