Professional Qualifications

• Strong verbal and written communication skills.
• Excellent problem-solving and critical thinking abilities to analyze complex issues and develop effective solutions.
• Proven ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.
• Demonstrated ability to work collaboratively within cross-functional teams and across organizational levels.
• Demonstrated initiative and resourcefulness in researching, troubleshooting, and resolving challenges.
• Strong problem-solving and critical thinking skills.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Comfortable working both independently and collaboratively within a team

Education and Experience

• Bachelor’s Degree in Computer Science or other related field, strongly preferred.
• Minimum of six (6) months’ work-related experience is required.
• An equivalent combination of education and work-related experience may be acceptable

ESSENTIAL DUTIES AND RESPONSIBILITIES

An individual must be able to perform each duty satisfactorily.

• Installs, configures, monitors, and maintains Linux servers and services in a multi-site, hybrid environment. Performs system upgrades, patching, and security hardening. Recommends solutions and technologies to improve performance, scalability, and reliability. (15%)
• Works with Linux KVM virtualization to provision, manage, and troubleshoot virtual machines that support the Oracle database and E-Business Suite application environments. (5%)
• Provides technical support for enterprise applications, including Oracle ERP and IBM Maximo Application Suite (MAS). Works with application owners and end users to troubleshoot performance and integration issues. Coordinates with vendors and internal teams to support patching, upgrades, and configuration changes. (20%)
• Assists with Oracle database administration, including monitoring, backups, user management, and performance tuning. Manages routine database tasks. (15%)
• Assists with maintaining containerized Linux clusters (e.g. Kubernetes, RedHat OpenShift), including monitoring, troubleshooting, and deploying containerized applications. Works with outside contractor teams to ensure platform stability. (10%)
• Implements and maintains automation scripts and system tools to streamline routine tasks such as patching, monitoring, and deployment. Maintains system documentation, including runbooks, diagrams, and procedures. (15%)
• Manages access and security controls for Linux systems and enterprise applications. Supports account provisioning and deprovisioning, and ensures compliance with internal policies and standards. (5%)
• Collaborates with other IT staff, including Windows administrators, DBA, and Service Desk personnel, to resolve cross-functional issues and maintain service continuity across platforms. (5%)
• Stays current on Linux technologies, enterprise applications trends, and system security best practices. Participates in audits and contributes to continuous improvement of IT services. (5%)
• Works closely with the Service Desk and other Operations staff to analyze problems and provide solutions in areas where their positions overlap. (5%)

SUPERVISORY RESPONSIBILITIES

None.

Professional Qualifications

• Strong verbal and written communication skills.
• Excellent problem-solving and critical thinking abilities to analyze complex issues and develop effective solutions.
• Proven ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.
• Demonstrated ability to work collaboratively within cross-functional teams and across organizational levels.
• Demonstrated initiative and resourcefulness in researching, troubleshooting, and resolving challenges.
• Strong problem-solving and critical thinking skills.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Comfortable working both independently and collaboratively within a team.

Education and Experience

• Bachelor’s Degree in Computer Science or other related field, strongly preferred.
• Minimum of six (6) months’ work-related experience is required.
• An equivalent combination of education and work-related experience may be acceptable.