Systems Administrator (M365 Administrator) at Endava

, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft 365 Administration, SharePoint Online, Exchange Online, Microsoft Teams, PowerShell Scripting, Microsoft Graph, Azure AD, Entra ID, Identity Management, Conditional Access, Data Loss Prevention, Retention Policies, eDiscovery, Root Cause Analysis, Hybrid Configurations, Intune

Industry

IT Services and IT Consulting

Description

Company Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description Seeking a highly skilled Tier 3 Microsoft 365 Administrator to provide advanced technical support, administration, and engineering for our Microsoft 365 environment. This role serves as the escalation point for complex issues, leads platform optimization efforts, and partners closely with security, identity, and infrastructure teams to ensure a secure, scalable, and reliable M365 ecosystem. Must be local to Brentwood, TN or Denver, CO May require participation in on-call rotation for critical incidents Microsoft 365 Administration & Engineering Administer and optimize Microsoft 365 services, with deep hands-on ownership of: SharePoint Admin Center (Online sites, permissions, governance, storage, sharing) Exchange Admin Center (Online mailboxes, transport rules, retention, hybrid configurations) Teams Admin Center (Policies, voice, meetings, apps, and integrations) Design, implement, and maintain M365 configurations aligned with organizational standards and best practices Manage tenant-wide settings, service health, licensing, and capacity planning Tier 3 Support & Escalation Act as the highest-level escalation point for complex M365 incidents and service degradation Perform root cause analysis (RCA) and implement long-term corrective actions Engage Microsoft Premier/Unified Support as needed and manage cases to resolution Security, Compliance & Governance Partner with security teams to implement and maintain: Conditional Access policies Data Loss Prevention (DLP) Retention and eDiscovery policies Ensure compliance with organizational and regulatory requirements Support audits and security reviews related to M365 services Automation & Optimization Develop and maintain automation using PowerShell, Microsoft Graph, and M365 APIs Improve operational efficiency through scripting, standardization, and self-service tooling Evaluate and deploy new M365 features and capabilities Collaboration & Leadership Mentor Tier 1 and Tier 2 support staff Create and maintain technical documentation, runbooks, and standards Provide architectural input for M365-related projects and migrations Qualifications Required: 5+ years of experience administering Microsoft 365 in an enterprise environment Expert-level experience with: SharePoint Online and SharePoint Admin Center Exchange Online and Exchange Admin Center Microsoft Teams and Teams Admin Center Strong PowerShell scripting skills for M365 administration Solid understanding of Azure AD / Entra ID (identity, authentication, and access management) Experience troubleshooting hybrid environments (on-prem AD, Exchange hybrid) Strong analytical, documentation, and communication skills Preferred: Microsoft certifications (e.g., MS-102, Exchange, Teams, or Security certifications) Experience with Microsoft Purview, Defender for Office 365, and Intune Familiarity with large-scale migrations to M365 Experience in regulated or highly secure environments Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership; Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences; Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme; Health: Global internal wellbeing programme, access to wellbeing apps; Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations. Additional Employee Requirements Participation in both internal meetings and external meetings via video calls, as necessary. Ability to go into corporate or client offices to work onsite, as necessary. Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. Ability to bend, kneel, crouch, and reach overhead, as necessary. Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function. *If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship. USA Benefits (Full time roles only, does not apply to contractor positions) Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options Flexible Spending Accounts (Medical, Transit, and Dependent Care) Employer Paid Life Insurance and AD&D Coverages Health Savings account paired with our low-cost High Deductible Medical Plan 401(k) Safe Harbor Retirement plan with employer match with immediately vest At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

Responsibilities

This Tier 3 role involves advanced technical support, administration, and engineering for the Microsoft 365 environment, serving as the escalation point for complex issues and leading platform optimization efforts. Responsibilities include administering core M365 services like SharePoint, Exchange, and Teams, while partnering with security teams on compliance and governance implementation.