Systems Administrator at Metrc LLC

Lakeland, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Administration, Customer Support, PowerShell, Windows Applications, Azure VMs, Microsoft Office, O365 Portal, Networking, Database Technologies, Troubleshooting, Incident Management, Service Requests, Leadership Principles, Visual Acuity, Communication, Self-Initiative

Industry

Information Technology & Services

Description

Description ABOUT METRC Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As Systems Administrator, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company. GENERAL OVERVIEW The System Administrator is primarily responsible for supporting our customer-facing and -supporting environments’ infrastructure. Some advanced technical experience is necessary, but more importantly, this should be an individual who is eager to learn, highly customer focused, patient, an effective communicator, self-initiating, has a positive attitude, and is able to prioritize and execute tasks in a timely fashion. KEY RESPONSIBILITIES Core duties and responsibilities include the following: · Embodies Metrc’s Leadership Principles · Manage Service Requests, Incidents, and Problems through a ticketing system · Help ensure day-to-day operations of customer Infrastructure · Answer inbound service calls as necessary · Understand PowerShell scripting, automating, monitoring, and alerting · Advanced troubleshooting and administration of Windows-based applications, Operating Systems (Desktop and Server), and Server Roles (AD DS, DHCP, DNS, DFS, Print Server, File Server, Terminal Server, IIS, etc.) · Administer and troubleshoot database technologies/software · Perform advanced troubleshooting of Wi-Fi/Network · Participate in an after-hours On Call rotation · May perform other additional duties and responsibilities as assigned Requirements QUALIFICATIONS- KNOWLEDGE, SKILLS, & ABILITIES · Bachelor's degree (B.A.) from four-year college or equivalent experience. · One to two years of systems administration experience. · Experience with managing Azure VMs and working In the Azure portal · Experience with various Microsoft Office products, applications, and services · Proficient with the O365 portal and Microsoft’s Entra ID · Experience with PowerShell · Experience with Microsoft IT infrastructure standards and practices. PHYSICAL DEMANDS AND WORK ENVIRONMENT · In-office position with remote options · Frequently required to sit · Frequently required to talk or hear · Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Metrc is an Equal Opportunity Employer, and all qualified applicants and team members will be considered for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, marital status, disability, genetic information, military or veteran status or any other characteristic protected by federal, state or local law.

Responsibilities

The Systems Administrator is responsible for supporting customer-facing environments' infrastructure and ensuring day-to-day operations. This role involves managing service requests, troubleshooting advanced technical issues, and participating in an on-call rotation.