About the role

This senior role will lead the strategy, planning, delivery, security and continuous improvement of all of our ICT services including our CRM. We are looking for someone with experience and demonstrated success in these areas, who is data driven, digitally curious and future focussed.

Key responsibilities

• Lead the strategy, planning, delivery, security and continuous improvement of all ICT services including CRM
• Demonstrate high level skills across all ICT areas and a passion for learning
• Display a strong project management approach with a proven track record of delivery
• Be knowledgeable about both the benefits and pitfalls of Artificial intelligence (AI) and be enthused by the prospect of selecting and implementing AI initiatives that both modernise the way we do our mahi and strengthen our member experience of their union
• Demonstrate a high-level of cybersecurity awareness and leadership experience in this space
• Utilise strong database skills and understanding of what is happening under the hood of our CRM to ensure NZNO gets the most from it
• Work collaboratively with staff to ensure their ICT skills and cybersecurity awareness are consistently built and ICT projects successfully delivered

About you

• High level skills across all ICT areas
• Proven track record of delivery displaying a strong project management approach
• Knowledgeable about both the benefits and pitfalls of Artificial intelligence (AI)
• High-level of cybersecurity awareness
• Leadership experience in cybersecurity
• Strong database skills and understanding of CRM systems
• Strong collaborative and influence skills
• Demonstrated leadership skills through past experiences

About us

Tōpūtanga Tapuhi Kaitiaki o Aotearoa: The New Zealand Nurses Organisation (NZNO) is the lead professional union for nurses. Our job and responsibility is to represent more than 60,000 nurses, midwives, students, kaimahi hauora, and health workers in Aotearoa/ New Zealand. We represent the interests of nurses on professional and employment related matters. NZNO embraces Te Tiriti o Waitangi and works to improve the health status of all people of Aotearoa/New Zealand through participation in health and social policy development.