CURRENT EMPLOYEES:

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The Systems Administrator maintains and administers computer networks and equipment to ensure optimal performance in and fast recovery from emergency situations. The incumbent ensures effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, and related infrastructure.
Department Specific Functions

Infrastructure & Identity Services

• Manage and maintain Active Directory, including user/computer objects and security group assignments
• Develop and enforce Group Policy Objects (GPOs) for device security, firewall, kiosk, and user configurations
• Support partner departments with policy implementation and troubleshooting
• Oversee on-premises infrastructure related to domain-joined workstations

Endpoint Management & Imaging

• Design, maintain, and deploy task sequences using Microsoft Configuration Manager (SCCM) for Windows 10/11 (on-prem and cloud-based)
• Develop and maintain boot media, WinPE tools, and hardware-specific driver packages
• Manage operating system patching, software update points, WSUS, and Automatic Deployment Rules
• Monitor patch compliance and report on deployment status
• Utilize Microsoft Intune and Jamf Pro to onboard and manage cloud-based Windows, iOS, and macOS devices
• Maintain cloud-specific configurations, compliance policies, and encryption enforcement
• Generate custom reports and scripts for device status and lifecycle management

Software Packaging & Configuration

• Package and maintain enterprise software including antivirus, LAPS, Alertus, SnapComms, and others
• Develop and support Software Center (SCCM) and self-service application delivery
• Configure and support standard desktop settings (client policies, screen lock, maintenance windows)
• Implement and support specialized workstation configurations (e.g., kiosks, Zoom Rooms, digital signage)

Automation & Scripting

• Build and maintain automation scripts for:

o Active Directory computer object cleanup
o SCCM log and deployment cleanup
o Intune group tagging and reporting

o Eracent integrations (LUTs, warranty lookups, shutdown automation)

• Develop scripting solutions to streamline endpoint deployment, reporting, and compliance

Remote Support & Endpoint Tools

• Administer Tanium for endpoint remediation, patching, and configuration enforcement
• Manage BeyondTrust (Bomgar) for remote support, Jump Clients, and access policies
• Oversee Deep Freeze consoles and develop configurations for varied use cases

Asset Management & Documentation

• Use Eracent for hardware/software inventory and lifecycle reporting
• Author and maintain technical documentation for imaging, cloud management, SCCM, and support processes
• Collaborate with Desktop Support to implement new solutions and support escalated issue

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS

Education:
Bachelor’s degree in relevant field required

Experience:

• Minimum 3 years of relevant experience required. Any relevant education, certifications and/or work experience may be considered.
• Preferred, any or all:
• Tanium
• Intune
• Microsoft SCCM
• Jamf

Knowledge, Skills and Attitudes:

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.

• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

• The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Please refer the Job description for details