Details
Open Date 08/04/2025
Requisition Number PRN42723B
Job Title Systems Administrator
Working Title Systems Administrator
Job Grade F
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40 Full Time or Part Time? Full Time
Shift Day

WORK SCHEDULE SUMMARY

M-F 8-5 with on call responsibilities for after hours, weekend, holidays, etc.
VP Area President
Department 01555 - UIT INFRASTRUCTURE & OPS
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 70,000 to 79,000
Close Date 11/04/2025

JOB SUMMARY

This is an ONSITE position that will require on-call responsibilities.
We are seeking a highly motivated upbeat, friendly, and approachable individual to work in an on-site position within a highly customer service-oriented environment. The incumbent would provide support for Windows workstations and servers, MacOS workstations, specialized software, iOS tablets, printers, network configurations, etc. Customer interaction and support must be provided in a timely professional manner. The incumbent must be highly skilled in IT support and be knowledgeable in a wide variety of hardware, OS, software, networking and troubleshooting tasks. The incumbent must be detail oriented, adept at following processes, write documentation, be a team player, and work with others to train or be trained on unique systems. This position requires a continued learning effort, must be able to do research for supporting new and old software, adapt to different client needs and, perform other duties as assigned. This position must be available 24×7, be available to work after hours as needed and be in an on-call rotation.

PHYSICAL REQUIREMENTS AND LEVEL OF FREQUENCY THAT MAY BE REQUIRED

Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead

MINIMUM QUALIFICATIONS

Requires a bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) with at least 2 years of experience in the field or in a related area.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

SPECIAL INSTRUCTIONS SUMMARY

Physical requirements: this positions requires lifting up to 75lbs, bending, crawling under desks, carrying equipment and traveling to support areas as needed. Most common tasks will be working on a computers, sitting, typing, etc.
Environment: Office areas

RESPONSIBILITIES

• Desktop computer management for workstations and servers including updates, patches, upgrades, and security.
• Cross training of peer staff on special software, hardware, and procedures.
• Troubleshoot, research, and resolve computer issues.
• Inventory management.
• Automative process scripting and implementation
• Project management for client IT support processes
• Computing needs assessment and consultation for hardware and software.
• Computer imaging or OS installations for both Windows workstation and server, Mac systems, software installations, remote connection management.
• Management of specialized departmental software: Bitvise, Qualtrics, clockworks, Medicat, CL-Connect, etc.
• Assist with network connectivity and security.
• Printer support, connectivity, and troubleshooting.
• Write and maintain Active Directory group policies and preferences.
• Writing technical and how-to documentation
• Virus or malware identification, removal, and cleaning.
• Position is required to be on call to support the designated department and to have a 24×7 availability as needed.
• Other duties as assigned