QUALIFICATIONS:

• Minimum 5 years’ experience as a mid- to senior-level Systems Administrator supporting enterprise-level government IT environments.
• Expertise with VMware vCenter, Microsoft 365, Active Directory, Entra ID, Intune, cloud technologies, backup solutions, and cybersecurity standards.
• Demonstrated ability in configuration management, security monitoring, and federal compliance frameworks.
• Familiarity with Microsoft Purview Records Management.
• Strong knowledge of federal IT standards (FISMA, NIST) and best practices for security and compliance.

ABOUT USAB:

The United States Access Board (USAB) is an independent federal agency focused on ensuring accessibility to federally funded facilities, transit vehicles, telecommunications equipment, and electronic/information technology. USAB develops and enforces accessibility guidelines under Section 508 of the Rehabilitation Act and Section 255 of the Communications Act. It provides technical assistance, training, and authoritative guidelines related to accessible design.

SPECIAL REQUIREMENTS:

• Candidates must have U.S. citizenship or appropriate eligibility to work on federal contracts.
• Positions involve potential on-call support or availability beyond standard hours, as directed by USAB.

RESPONSIBILITIES:

• Administer and manage USAB’s cloud infrastructure, VMware environments, Microsoft 365 (Entra ID, Intune), Active Directory, and server systems.
• Perform lifecycle management, patching, and security configurations aligned with federal standards (FISMA, NIST).
• Monitor infrastructure performance, diagnose and resolve system issues, and document system configurations comprehensively.
• Maintain data backups, disaster recovery plans, and security incident response protocols.
• Provide expert support for Microsoft Teams and associated telephony features.

KEY RESPONSIBILITIES ACROSS ROLES:

• Regular attendance and participation in meetings, teleconferences, and working groups
• Proactive communication, collaboration, and reporting to government and contractor leadership
• Strict adherence to federal compliance standards, including FISMA, NIST guidelines, and Section 508 compliance
• Maintenance of documentation, configuration management standards, and accurate hardware/software inventory

Successful candidates for all roles will possess:

• Strong experience working within federally regulated environments, familiar with government contracting best practices.
• Demonstrated ability to manage or contribute effectively to complex IT projects within defined compliance and security frameworks.
• Exceptional communication, documentation, and organizational skills, with a proven track record of responsiveness to federal stakeholders.
• Willingness to adapt schedules and duties according to government requirements