WHO WE ARE

Albarrie Canada Limited is a leading Canadian company specializing in designing and manufacturing innovative nonwoven technical fabrics that solve industrial and environmental issues. With a rich history spanning several decades, we have consistently delivered high-quality products and services to a diverse range of industries. Our commitment to sustainability and cutting-edge technology has made us a trusted partner in the industrial sector.
At Albarrie Canada Limited, we take pride in our dedication to environmental responsibility and safety. We prioritize the well-being of our employees, customers, and the communities in which we operate. Our team embodies a spirit of collaboration, and we believe that every member has the potential to contribute to our ongoing success.

POSITION OVERVIEW:

Under the guidance of the IT Manager, or assigned designate, this position will assist in improving, monitoring and troubleshooting Albarrie’s business systems to ensure reliable performance. The position is also tasked with providing duties that include, but are not limited to, information gathering, technical document writing, testing, troubleshooting, and training of the ERP/CRM systems.

QUALIFICATIONS:

• Bachelor’s degree in computer science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
• 5+ years of ERP / CRM system administration and ERP maintenance.
• Experience working with JavaScript, PHP, SQL, HTML and Python.
• Strong knowledge of Power BI and Power Apps.
• Experience with scripting and automation tools.

• Participate in the ongoing evaluation of Albarrie’s ERP, CRM, and other associated technologies.
• Prepare technological documents, SOPs, and work instructions, and maintains the master documents in a filing system that ensures retrieval when necessary.
• Review and troubleshoot ERP and CRM issues with various departments and assist in determining potential impact based on knowledge of the application.
• Provide input on corrective measures to be taken and provide clarification on technological requirements with external clients for associated systems.
• Plays a critical role in furthering Albarrie’s business systems infrastructure, utilizing advanced communication skills using software applications and knowledge of ERP systems.
• Participate in scheduling necessary upgrades, creating/modifying test methods as required, and maintaining maintenance schedule for in-house applications.
• Participate in the onboarding and programming of new system.
• Provide ‘helpdesk’ type for ‘Level 1 and 2’ escalated issues for the ERP, CRM and in-house applications systems.
• Administer security settings as they relate to ERP, CRM and in-house applications
• Participate in communication with IT suppliers for various items:
• Internal unresolvable issues/bugs/questions
• Set up of new users
• Billing questions
• Requests for modifications
• Screen/menu/XML document changes
• Development, deployment, and maintenance of custom reports using Visual Basic/SQL Server Reporting Services.
• Backup resource for other ERP superusers in various departments.
• Maintains complete knowledge of, and compiles with, company and departmental policies, procedures, and standards.Maintains client and company confidence by keeping information confidential and secure.
• WHY JOIN ALBARRIE?At Albarrie Canada Limited, we are dedicated to enriching the lives of our employees in various ways:
• Professional Growth and Development: Take advantage of our continuing education reimbursement, and cross-training opportunities.
• Health and Benefits Program: We provide health and dental benefits for you and your family, as well as a health and wellness reimbursement program encouraging employees to achieve and maintain a healthy lifestyle.
• Comprehensive Retirement Program: Secure your future with our retirement savings plan with matching contributions.
• Additional Perks and Benefits: Enjoy paid time off, referral and recognition programs, and opportunities to engage in community initiatives and social events throughout the year.Diversity and Inclusion: We are committed to creating an inclusive work environment where all employees are valued, included, and empowered to excel. We welcome applications from all candidates and provide accommodations for people with disabilities throughout the application process.Learn more about Albarrie Canada Limited and the rewarding career opportunities we offer at Albarrie Career Opportunities | Albarrie. Join us in shaping the future of industrial solutions and making a positive impact on our world.
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