Systems Analyst at LingaTech

Harrisburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

0.0

Posted On

30 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Application Support, ProLink, SQL Reporting, Data Validation, Requirements Gathering, Process Mapping, Solution Design, Data Reconciliation, Technical Communication, Stakeholder Management, Vendor Coordination, User Training, Technical Documentation, Microsoft Word, Microsoft Excel

Industry

technology;Information and Internet

Description

Location: Harrisburg, PA Engagement Type: Direct Hire Position Type: Hybrid Onsite Requirement: 3 days per week onsite Overview: Our client is seeking a Systems Analyst for Multi-Family Applications that serves as the primary liaison for technical requests between business stakeholders and technical teams, ensuring that the ProLink product meets organizational needs and supports Multi-Family housing processes. This role focuses on applying configuration/technical changes to the platform that supports our client's Multi-Family business processes. The Systems Analyst will also support and coordinate with the Multi-Family business units in reviewing, testing, and adoption of system enhancements. The Systems Analyst drives data integrity, reporting solutions, and user adoption through collaboration, documentation, and training. Duties: Platform Optimization & Support Partner with business units and Multi-Family BA to understand processes and identify opportunities for improvement. Collaborate with IT and vendors to implement ProLink quarterly updates and new features. Validate system changes through testing and ensure smooth deployment. Provide guidance to end users on best practices and system functionality. Data Quality & Reporting Develop and maintain reporting tools, queries, and dashboards to support decision-making. Ensure data accuracy and compliance with internal standards. Perform data validation activities. Manage data mapping of imported data from various sources into ProLink. Stakeholder & Vendor Coordination Act as the liaison between business stakeholders and vendor support teams on technical matters. Facilitate enhancement requests and issue resolution. Participate in user group meetings and feedback sessions. Documentation & Training Coordinate user guides, process documentation, and FAQs. Conduct training sessions for super users and business teams. Maintain records of system configurations and change history. Required Experience: 3–5 years in business analysis or application support, preferably in Multi-Family housing. Experience with ProLink or similar enterprise platforms strongly preferred. Bachelor’s degree in Business, Information Systems, or related field, or equivalent experience. Business Analysis: Requirements gathering, process mapping, and solution design. Data Management: SQL reporting, data validation, and reconciliation. Communication: Ability to translate technical concepts into business language. Collaboration: Work effectively with IT, stakeholders, and vendors. Documentation & Training: Clear, concise materials and user education. Microsoft Suite: Ability to use add-ons to create custom solutions in Word and Excel. Preferred Experience: Understanding of modules, workflows, and configuration options in ProLink. Certifications in business analysis, project management, or ProLink training.

Responsibilities

Acts as the primary liaison between business stakeholders and technical teams to optimize the ProLink platform for Multi-Family housing processes. Responsibilities include managing system configurations, ensuring data integrity, and coordinating user adoption through training and documentation.