Overview:
The Systems Analyst position is responsible for creating, refining and implementing business processes and systems requirements to address operational needs for Student Administrative Services at Touro University. This role will serve as an active member of student services by contributing to decisions relating to the day-to-day operations of the enterprise resource planning, resolving user problems, interpreting database related policy and procedures, and providing data analysis and reporting to properly assist management with business-related decisions. This position will also have a pivotal role in the implementation and ongoing maintenance of a new enterprise resource planning system. The incumbent must be fluent in project management tenets and be able to convert user requests into technical specifications.

Responsibilities:

• Identifies, analyzes, and assists with the resolution of complex technical and procedural problems related to enterprise resource planning system or systems integrated with it. This will include systems and procedures that cross functional and organizational lines.
• Establishes user documentation and communication procedures.
• Designs, develops, test, and documents programs and scripts that automate routine tasks.
• Serves as specialist for mapping business processes to system functions.
• Provides support in the conversion to a new ERP system.
• Assists as a team or project leader on various project initiatives.
• Receives all user information, remains abreast of systems modifications and enhancements, and prepares and distributes user information.
• Assist with additional duties as needed to ensure the effective operation of Student Services

Qualifications:

EDUCATION/EXPERIENCE

• Bachelor’s degree in a computing or business related field (Computer Science, Management Information Systems, or Business Administration)
• Minimum 1-2 years of project management experience with the ability to assess and provide recommendations for improving business processes.
• Be able to demonstrate past experience with SQL programming.
• Knowledge of student services a plus (especially registrar, admissions, financial aid and/or bursar)
• Functional knowledge of Banner a plus.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of database management systems with the ability to program in SQL.
• Ability to use Microsoft Office software applications, especially Microsoft Access, Excel and Word.
• Exceptional communication skills demonstrated by the ability to research, write, edit, and produce technical documentation, training materials, and reports.
• Effective time and project management skills.
• Ability to convert user requests into technical specifications.

• Identifies, analyzes, and assists with the resolution of complex technical and procedural problems related to enterprise resource planning system or systems integrated with it. This will include systems and procedures that cross functional and organizational lines.
• Establishes user documentation and communication procedures.
• Designs, develops, test, and documents programs and scripts that automate routine tasks.
• Serves as specialist for mapping business processes to system functions.
• Provides support in the conversion to a new ERP system.
• Assists as a team or project leader on various project initiatives.
• Receives all user information, remains abreast of systems modifications and enhancements, and prepares and distributes user information.
• Assist with additional duties as needed to ensure the effective operation of Student Service