Systems and Process Coordinator at SGS

Alexandria, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

LIMS, Digital Service Delivery, Data Exchange, Workflow Redesign, Change Agent, Data Governance, Compliance, Performance Metrics, Documentation, Training, Stakeholder Engagement, Relational Databases, MS SQL, Scripting, Automation, Data Analytics

Industry

Professional Services

Description

Company Description SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,400 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards. As our services continue to evolve, we are investing heavily in digital capability, data quality and system integration to support smarter, faster and more connected environmental services. Job Description This is a transformation‑focused role supporting the digital evolution of SGS Environmental Health & Safety laboratories across Australia. As a Systems and Process Coordinator, you will play a key role in modernising how laboratory and field data is captured, integrated and delivered to clients. Working at the intersection of laboratories, field operations, IT and customers, you will help transition legacy processes into automated, scalable and client‑centric digital services. Aligned to the SGS Laboratory Systems Specialist job profile, this position is ideal for someone who enjoys improving systems, embedding best practice and enabling operational change through technology. This position offers a flexible location within Australia, based at one of our major laboratories. The role allows a hybrid working arrangement, with a minimum of three days per week in the office. What You’ll Be Doing Drive the implementation and optimisation of LIMS and electronic data delivery solutions to support future‑ready laboratory operations Enable secure, automated and rules‑based data exchange between SGS systems and client platforms Partner with laboratories, field teams, SGS IT and commercial teams to redesign data workflows, sampling schedules and information structures Act as a change agent, supporting the transition from manual or fragmented processes to standardised digital services Serve as the primary systems interface for key clients, translating evolving data needs into practical, compliant solutions Apply regulatory knowledge and industry standards to strengthen data governance, compliance and reporting quality Define, monitor and improve system and data delivery performance metrics Develop scalable documentation, procedures and templates that support consistent national delivery Train and uplift laboratory, field and administrative teams in new systems, processes and client communication models Support non‑routine and urgent sampling or testing requirements during periods of change or transition Qualifications What You’ll Bring to the Role You are comfortable operating in environments undergoing change and enjoy improving how things work. You combine technical capability with strong stakeholder engagement skills. To succeed in this role, you will have: Experience in a commercial laboratory environment, with strong exposure to Laboratory Information Management Systems (LIMS) A tertiary qualification in Science or Information Technology 3–5 years’ experience in laboratory systems, digital service delivery or data‑driven operational roles Advanced knowledge of LIMS platforms, relational databases and MS SQL Experience with scripting, automation or data analytics tools Strong communication skills and the ability to influence across technical and non‑technical teams A proactive, improvement‑focused mindset and the ability to work through ambiguity Experience in environmental testing and/or sampling or comparable laboratory environments (desirable) Why Join This Transformation? Be part of a national digital uplift across SGS Environmental Laboratories Work in a specialist role with clear alignment to global SGS career pathways Influence how digital services are designed and delivered at scale Gain exposure to complex systems, clients and regulatory environments Join a global organisation committed to innovation, integrity and safety Hybrid working model, providing a balance between collaborative in-person work and remote productivity. How to Apply If you’re motivated by transformation, systems improvement and delivering better outcomes through digital solutions, we’d like to hear from you. Apply now with your CV and a brief cover letter outlining your relevant experience. Additional Information WHY WORK FOR SGS? Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. As a company, we have embraced the shift to flexible work Sustainability is embedded in our culture and the way we do business Paid parental leave Paid time for volunteering day and blood donations Corporate health & wellbeing offers Ongoing learning & development Career development opportunities (Nationally and Globally) SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback COME TO WORK AND BE 100% YOU SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace. SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

Responsibilities

This role drives the implementation and optimization of LIMS and electronic data delivery solutions to modernize laboratory operations and enable automated data exchange between systems. The coordinator will partner with various teams to redesign data workflows and act as a change agent transitioning processes to standardized digital services.