Date Posted: 03/25/2025
Req ID: 42298
Faculty/Division: Faculty of Arts & Science
Department: Citizen Lab
Campus: St. George (Downtown Toronto)
Position Number: 00035221

ABOUT US:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

ESSENTIAL QUALIFICATIONS:

• Bachelor’s Degree in computer science or engineering, or an acceptable equivalent combination of education and experience
• Minimum of 4 years experience in administration and troubleshooting of network and system security. This includes demonstrated knowledge of network intrusion detection systems, end-point security monitoring, and firewall systems (e.g., Cisco ASM, iptables, pfilter, or similar)
• Experience planning project components such as Cisco ASM, iptables, pfilter, or similar, and with managing DNS nameservers, specifically BIND
• Demonstrated experience in incident response and mitigation. Advanced experience and understanding with UNIX and Linux systems (e.g., Debian, Ubuntu, OpenBSD).
• Demonstrated experience related to scripting languages (e.g., Perl, Shell scripting, Python, or Ruby). Specifically for system administration purposes (e.g., automating encrypted backup, auditing systems, and testing performance to predict hardware failure).
• Demonstrated experience collaborating on IT purchases by providing recommendations, cost estimates and tracking expenses
• Experience and knowledge working with database servers (e.g., MySQL, Mariadb, PostgreSQL) especially installation, configuration and monitoring.
• Demonstrated experience collaborating on IT purchases by providing recommendations, cost estimates and tracking expenses
• Demonstrated experience in interpreting, implementing, and enforcing information security policies. Experience working with version and source control systems (e.g., git, subversion)
• Experience and knowledge related to automating common systems tasks, configuration management, or staging software using automation software (e.g, Ansible, Chef, Puppet, etc.)
• Experience in website administration (e.g. Apache, Nginx). Specifically troubleshooting TLS issues, rotating TLS certificates, and reviewing weblogs for security.
• Excellent communication skills with the ability to communicate and document computer security best practices, and effective interpersonal skills to develop good working relationships among staff, clients, and peers
• Familiarity in at least one switch operating system (e.g., Juniper, Cisco IOS, HPE Comware, etc)
• Familiarity and comfort with all major client operating systems (e.g., MacOS, Windows, Ubuntu) and mobile systems (e.g., Android, iOS)
• Familiarity with mobile device management systems (e.g, Miradore, JAMF, VMWare Workspace ONE, etc)
• Demonstrated knowledge and experience working in virtualized environments (e.g., VMWare vCentre, Xen, or VirtualBox)
• Highly engaged and aware of information security developments and best practices
• Highly knowledgeable about SSH and its advanced use cases such as reverse SSH tunneling, key agent troubleshooting, X Forwarding, and related security considerations.

LIVED EXPERIENCE STATEMENT

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position

YOUR RESPONSIBILITIES WILL INCLUDE:

• Overseeing the daily operations of networks and systems administration; overseeing security and administration of all information technology in the Citizen Lab
• Monitoring the performance and integrity of servers, executing security measures for network devices and introducing variations as required
• Analyzing and monitoring vendor service and performance
• Researching, analyzing and recommending solutions to project challenges
• Keeping well-informed with knowledge of developments with complex systems, network and security tradecraft in a rapidly changing technical and research environment
• Training staff on new system features, computer security tools and practices
• Collaborating on cost estimates; obtaining quotations and issuing purchase orders within established limits
• Serving as a resource to a group or on a function; Directing the activities of casual staff

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Accountable
• Communicator
• Meticulous
• Motivated self-learner
• Multi-tasker
• Tactful
• Team player
  Closing Date: 04/18/2025, 11:59PM ET
  Employee Group: USW
  Appointment Type: Grant - Continuing
  Schedule: Full-Time