ABOUT US

Bolt Farm Treehouse is an award-winning, mountaintop retreat & spa in Tennessee. We create unforgettable experiences in nature-immersive settings, providing a sanctuary for deep connection and renewal and enabling people to realize their fullest potential. We blend million-dollar views, one-of-a-kind accommodations, and top-tier hospitality to offer premier wellness retreats and romantic getaways where guests can celebrate life’s key moments and reconnect with what truly matters. We strive to be the #1 retreat in America for strengthening relationships, impacting 100,000 people annually through transformative experiences. We cultivate a positive, drama-free workplace where every team member feels valued, supported, and inspired for personal and professional growth. Our team, driven by love and a strong work ethic, creates a positive impact on the world.

POSITION SUMMARY:

As the Systems and Automation Specialist at Bolt Farm Treehouse, you will play a critical role in designing, implementing, and optimizing scalable systems that elevate our operations and redefine luxury outdoor hospitality. Collaborating across departments, you’ll streamline workflows, enhance efficiency, and ensure our award-winning guest experience continues to shine.
Your mission is clear: Build systems that empower our team, delight our guests, and set new standards for operational excellence in the hospitality industry.
Systems and Automation Specialist at Bolt Farm Treehouse, you will be at the forefront of sculpting and deploying scalable systems that take our outdoor luxury game to the next level. You’ll be collaborating with teams across the board, laser-focusing them on ops-brilliance, all while serving up our award-winning level guest experiences.

QUALIFICATIONS:

• Experience: Minimum of 3 years in a similar role, with a proven track record of system and process improvement.
• Tech-Savvy: Advanced proficiency with Google Suite, Asana, and other cloud-based tools; experience with AI and automation is a plus.
• Hospitality Background: Experience in the hospitality industry is preferred but not required.
• Education: A diploma in Business or Operations Management is preferred, but practical results and experience matter most.
• Skills:
• Exceptional problem-solving abilities, with a proactive approach to challenges.
• Strong communication skills, translating complex tech jargon into actionable insights.
• Highly organized, with outstanding project management capabilities.
• Self-motivated and results-driven, thriving in dynamic environments.

• Design and Optimize Systems: Develop and refine processes to streamline operations, ensuring efficiency across all departments.
• Embrace Technology: Utilize AI and cutting-edge tech tools to automate routine tasks and enhance team productivity.
• Upskill the Team: Train and empower team members to thrive using the systems you implement.
• Manage Vendor Relationships: Evaluate, select, and oversee software and tech stack solutions to ensure optimal performance.
• Budget Oversight: Monitor and manage the operational budget, driving cost-effectiveness and efficiency.
• Innovation: Continuously seek opportunities to enhance operations, contributing to a culture of excellence and innovation.