Imagine a workplace that not only encourages your professional growth but also values your unique perspective, a place where every day brings a new opportunity to contribute to a legacy of providing leading utility support services and responsible environmental stewardship.
Here, your safety and well-being are paramount. We foster an atmosphere where honesty, trust, and caring ensure a safe and healthy work environment for all. Mutual respect is a cornerstone of our culture.
Our commitment to LEAN principles ensures that our operations are as efficient as they are innovative. With cutting-edge technology at your fingertips, you’ll be empowered to excel in your field and recognized for the expertise you bring.
We are continuing to grow and need a Systems & Data Coordinator to join our team at our main facility in Vaughan (Concord), Ontario.
Reporting to the Manager, Strategy & Business Transformation, the Systems & Data Coordinator is responsible for supporting operational systems and digital tools that enable efficient business operations. This role plays a vital part in maintaining data accuracy, user access management, and helping business units with reports and data-driven tasks. It is ideal for individuals looking to grow their skills in digital systems, analytics, and continuous improvement within a collaborative and fast-paced environment.

KEY ACCOUNTABILITIES:

• Provide hands-on coordination and support for various operational systems, including account setups, access management, and user issue resolution.
• Assist with data quality assurance across platforms to support business insights and performance.
• Create and support basic reports and dashboards using tools like Excel and Power BI.
• Support the onboarding and system use training of staff, maintaining how-to documentation and user guides.
• Schedule system-related meetings and training sessions; track action items and document outcomes.
• Collaborate with cross-functional teams on projects related to digital transformation and business improvements.

REQUIREMENTS:

• Proven experience in data analysis or coordination roles.
• Post-secondary diploma or degree in business, IT, data analytics, or related field
• Strong Microsoft Excel skills (Power BI or other reporting tools are an asset)
• Demonstrated interest in digital systems, data analysis, or operational improvement
• Excellent interpersonal skills and ability to work with diverse teams

System Support

• Set up and maintain user accounts and permissions in systems aligned with security and compliance standards.
• Coordinate issue resolution with internal users and external vendors.
• Document system usage procedures and maintain internal system logs.

Data Handling & Reporting

• Support departments with ad hoc data requests and routine reporting needs.
• Assist in the development of data visualizations and simple dashboards.
• Monitor data integrity and accuracy across systems.

User Support & Training

• Help train new users and offer first-level support for systems like Geotab, CRM, and ERP.
• Develop and maintain user-friendly guides and FAQs.
• Log and escalate system issues to appropriate team members.

Administrative Coordination

• Organize system training and improvement meetings.
• Maintain records of user activity, requests, and resolutions.
• Contribute to improvement projects and digital initiatives.