RELIANCE WORLDWIDE CORPORATION (RWC)

Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth.

PERSONAL PROFILE

• Proficiency in HVAC design and engineering principles
• Expertise in underfloor heating system design and layout
• Strong knowledge of heat transfer and thermodynamics .
• Familiarity with relevant software tools such as AutoCAD and Salesforce
• Experience in creating detailed technical drawings and specifications
• Problem solving skills to trouble shoot design issues and propose solutions
• Project management abilities to handle multiple projects concurrently
• Understanding of building codes, regulations, and industry standards
• Excellent communication skills for effective collaboration with cross-functional teams and clients
• Adaptability to handle changing project priorities and requirements
• Proactive attitude in identifying potential design and product improvements
• Strong time management skills to meet deadlines and manage workloads
• Positive and professional demeanor in all interactions
  This Job Description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. The Employee may be asked from time to time to carry out other duties as reasonably required or to meet changing circumstances. It does not form part of the Employee’s Principal Statement of Terms & Conditions of Service/Contract of Employment.

JOB PURPOSE

To provide underfloor heating and commercial valve estimates, CAD Designs, and material schedules to new and existing customers. To support the growth in sales of UFH systems and commercial valves

PRIMARY JOB DUTIES & RESPONSIBILITIES (IN NO PARTICULAR ORDER OF PRIORITY)

Generate UFH designs and quotations for domestic and commercial underfloor heating systems

• Keep UFH library and system updated with new product ranges, prices, and enhancements
• Provide product selections, take-offs and quotations for the commercial valve range of products
• Provide advice to customers on commercial valves application and operation
• Action customer enquiries via various communication channels including phone and email
• Work with and provide support to external Sales Managers and Technical Sales Engineers, helping to build good customer relationships
• Identify and implement opportunities to increase sales of underfloor heating and Reliance Valves
• Work as part of the team to make sure department workflows are actioned in an organized and timely manner
• Use of Salesforce to log and update quotes and job progress
• Identify improvements to products and services offered
• Work with Product Support Manager to identify and complete objectives to aid both team and personal development
• Adhere to the requirements of the Quality Management System
• Comply with all current work instructions operable within your area of activity.
• Comply fully with all current health, safety, and environmental regulations in operation within the Company whilst carrying out your duties.
• Carry out any reasonable task which fall within your capabilities.