SYSTEMS DEVELOPMENT AND INFORMATION OFFICER - CMB1966E

Job description
Salary: £38,220 - £39,152 per annum
Hours: 37 hours per week (full time)
Location(s): Parkhouse Building Carlisle (Working from home available)
Contract: Permanent

ABOUT THIS OPPORTUNITY

Do you thrive working systematically and effectively in a fast-paced environment?
Are you looking for your next challenge?
We are looking to recruit an enthusiastic, ambitious, and motivated individual to join our established HR Systems Team. You will join a friendly, hard-working, and proactive team who are passionate about developing key systems to support service delivery and deliver high quality customer service across Cumberland Council.
The HR Systems Team is a key delivery mechanism for the Council’s services providing efficient services to its customers, both internal and external, its partners, officers and members, and the Council’s Enabling Services principles. We primarily maintain and develop the Council’s HR and Payroll system (iTrent) and supporting systems.

THE ROLE

As a Systems Development and Information Officer, you will take on a leading role for the support, maintenance, and development of business management systems (with a focus on Service Now).
You will play a key role in our delivering upon our Service Improvement Strategy which underpins the council’s People Strategy.
As an organisation, we currently use Trent Systems and Service Now for our recruitment, Payroll, HR services and manager and employee access, so knowledge of working with this software is highly desirable.
The role will also involve project management, implementation, and the on-going maintenance of these management systems, and the right candidate will consult with managers and users to drive each part of the project, ensuring timescales are met and there is a data, intelligence, and evidence-based approach.

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Armed forces veterans whose last long term substantive employer was the armed force