DESCRIPTION

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.
The Kuiper Devices & Systems (KDS) team manages client and server devices, including physical, virtual, and cloud systems, to ensure compliance, security, and productivity for all internal Kuiper devices. We work in a fast-paced environment where innovation and automation are key to scaling our operations and supporting Kuiper’s mission to connect the unconnected.
We are seeking a highly skilled and motivated System Development Engineer to join our team. The ideal candidate will have deep experience in Mobile Device Management (MDM), Client Fleet Management, and Microsoft Intune. In this role, you will focus on designing, implementing, and maintaining the systems and tools required to manage and secure a diverse fleet of client devices (Windows, macOS and Linux). You will also play a pivotal role in driving automation, scalability, and operational excellence.

Key job responsibilities

• MDM and Intune Expertise: Develop, deploy, and maintain mobile device management solutions using Intune and other MDM platforms to ensure compliance and security across a global device fleet.
• Client Fleet Management: Implement scalable solutions for managing endpoints, including configuration management, patching, imaging, and reporting.
• Automation: Create and maintain scripts and tools to automate device management tasks and improve operational efficiency.
• Security Compliance: Collaborate with security teams to ensure device configurations comply with internal policies and industry standards (e.g., STIG, NIST).
• Operational Excellence: Monitor and improve the health, performance, and reliability of device management systems, proactively identifying and resolving issues.
• Stakeholder Collaboration: Work closely with cross-functional teams, including Networking, Identity Access Management, and Security, to deliver seamless device experiences.
• Documentation: Develop and maintain comprehensive documentation, including SOPs, design documents, and operational runbooks.

A day in the life
The Kuiper Devices & Systems (KDS) team manages a global fleet of devices, ensuring security, compliance, and performance. Daily tasks include monitoring fleet health, addressing incidents, deploying updates, and refining imaging and provisioning workflows. The team manages MDM solutions like Intune, enforces compliance policies, and collaborates with stakeholders to address dependencies. They prioritize security, conduct regular audits, and remediate vulnerabilities to meet standards like FIPS and NIST. Focused on continuous improvement, the team enhances processes, documents workflows, and explores new technologies to optimize device management and user experience.
About the team
The Kuiper Devices & Systems (KDS) team manages client and server devices, including physical, and cloud systems, to ensure compliance, security, and productivity for all internal Kuiper devices. We work in a fast-paced environment where innovation and automation are key to scaling our operations and supporting Kuiper’s mission to connect the unconnected.

BASIC QUALIFICATIONS

• 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
• Knowledge of systems engineering fundamentals (networking, storage, operating systems)
• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
• Experience automating and configuring systems using the Desired State Configuration (DSC) in a large enterprise environment

PREFERRED QUALIFICATIONS

• Experience with PowerShell (preferred), Python, Ruby, or Java
• Experience working in an Agile environment using the Scrum methodology
  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site

• MDM and Intune Expertise: Develop, deploy, and maintain mobile device management solutions using Intune and other MDM platforms to ensure compliance and security across a global device fleet.
• Client Fleet Management: Implement scalable solutions for managing endpoints, including configuration management, patching, imaging, and reporting.
• Automation: Create and maintain scripts and tools to automate device management tasks and improve operational efficiency.
• Security Compliance: Collaborate with security teams to ensure device configurations comply with internal policies and industry standards (e.g., STIG, NIST).
• Operational Excellence: Monitor and improve the health, performance, and reliability of device management systems, proactively identifying and resolving issues.
• Stakeholder Collaboration: Work closely with cross-functional teams, including Networking, Identity Access Management, and Security, to deliver seamless device experiences.
• Documentation: Develop and maintain comprehensive documentation, including SOPs, design documents, and operational runbooks