Systems Engineer at Cognizant - Thailand

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Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

68500.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, Desktop Systems, Installation, Configuration, Maintenance, Troubleshooting, Security Protocols, System Performance, Documentation, Software Updates, Vendor Coordination, Training, Compliance, IT Strategies, Technical Expertise

Industry

IT Services and IT Consulting

Description

We are seeking a Systems Engineer with 2 to 4 years of experience in Desktop Support to join our team. The role involves providing technical assistance in a hybrid work model with a focus on remote support. The ideal candidate will ensure seamless IT operations and contribute to enhancing user experience. This position does not require travel and operates during day shifts. In this role, you will: Provide technical support for desktop systems ensuring timely resolution of issues to maintain productivity. Oversee the installation configuration and maintenance of desktop hardware and software to ensure optimal performance. Collaborate with team members to troubleshoot and resolve complex technical issues enhancing user satisfaction. Implement and maintain security protocols to protect company data and systems from unauthorized access. Monitor system performance and provide recommendations for improvements to enhance efficiency. Develop and maintain documentation for system configurations and procedures to support knowledge sharing. Assist in the deployment of software updates and patches to ensure systems are up-to-date and secure. Coordinate with vendors for hardware repairs and replacements ensuring minimal downtime. Provide training and support to end-users to improve their technical proficiency and productivity. Participate in team meetings to discuss ongoing projects and share insights for continuous improvement. Ensure compliance with company policies and industry standards to maintain a secure IT environment. Contribute to the development of IT strategies that align with organizational goals and objectives. Support the IT team in various projects providing technical expertise and insights. Work model: At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a Onsite position requiring 5 days a week in a client office in San Diego, CA. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Salary and Other Compensation: Applications will be accepted until October 14, 2025 The annual salary for this position is between $59,500 to $68,500 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. #LI-MA1#CB #Ind123

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Responsibilities

The Systems Engineer will provide technical support for desktop systems and oversee the installation, configuration, and maintenance of hardware and software. The role also involves collaborating with team members to troubleshoot complex issues and implementing security protocols.