COME SHAPE THE FUTURE OF EDUCATION WITH US.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.
Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents’ garage.
Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We’re joined by over 260 members of the Compass team, delivering smart school management solutions around the world.

ABOUT THE ROLE & TEAM

In the role of Systems Engineer, you will be instrumental to the Technology team. Your contributions will help ensure the overall health of the Compass platform as we expand our services on a global scale. This role will involve a mix of operational tasks and project work, providing you with the chance to get hands-on with a diverse array of technologies.

WHAT YOU’LL DO:

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN).
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor system resource utilisation, trending, and capacity planning.
• Work with the team to plan and develop network architecture (WAN and LAN) using a variety of innovative technologies.
• Provide Level 2 / 3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
• Liaise with vendors and other IT personnel for problem resolution when required.
• Provide on-call support on a rotating team roster for outage-level incidents and provide support for as-needed maintenance activities.
• Ensure that the company policies and practices are in compliance with Compass’ InfoSec Policy.