Hello,
Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK.
We’re looking for a self-driven and proactive Systems Engineer (Level 2–3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs.
Please note, that we are eager to get to know you even if you don’t fully “tick all the boxes” on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team
Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota.
Contract Term: Permanent

REQUIRED SKILLS

• SC clearance / SC clearance capable is a big advantage.
• Windows Server 2016+, configuration, administration and support
• Hardware support, including racking / (un)racking
• Microsoft Azure Services
• Conditional access knowledge is desirable
• Other cloud platforms are desirable
• Windows Domain Services – AD Services, DHCP, DNS, Sites & Services
• Experience with VMware and some Hyper-V
• Other Hypervisors are desirable
• Experience with MECM is desirable
• Experience with Tanium is desirable
• Experience with Anti-Malware solutions, e.g. Falcon CS
• System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle
• Windows Terminal Server / RDS desirable
• Linux administration desirable
• Knowledge and experience of Role Based Access
• MS Azure Associate/Expert desirable
  Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population

Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems.
Objectives of the role