Systems Engineer I at Avnet

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop support, Hardware troubleshooting, Software installation, Azure cloud services, Intune device management, Microsoft Copilot, IT infrastructure support, Peripheral support, Ticket management, Site documentation, Vendor management, Technical troubleshooting

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Job Summary: Provides onsite and remote desktop support to end users across physical, virtual, and mobile platforms. Installs, configures, and supports applications on approved operating systems and platforms. Supports peripheral devices such as printers and scanners. Provides infrastructure support for warehouse and logistics projects, and collaborates with other support teams to restore services and resolve issues. Principal Responsibilities: Handles end user requests for hardware and software for supported clients. Troubleshoots technical issues and provides user support through timely problem ticket resolution Updates, tracks, and maintains assigned support tickets Escalates incidents and service requests as appropriate to ensure timely resolution Maintains site documentation and maintenance records Provides IT infrastructure support for warehouse and logistic projects Contributes to desktop and laptop software upgrades and refresh initiatives Work with third party vendors to resolve hardware and software issues. Performs other duties as assigned. Job Level Specifications: Has basic knowledge of relevant technologies and industry practices gained through education or related work experience. Works on defined tasks, assignments, and projects. Works mostly independently, using judgment to complete tasks, with initial guidance and periodic review for quality. Collaborates with immediate management and team members within the department Work Experience: Typically, less than 3 years with bachelor's or equivalent. Experience in Azure cloud services, Intune device management, and Microsoft Copilot adoption Education and Certification(s): Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained. This headcount will be required to travel to multiple office sites to provide support (Aljunied, Changi, Loyang) The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. As a leading global technology distributor and solutions provider, Avnet has served customers’ evolving needs for more than a century. Through regional and specialized businesses around the world, we support customers and suppliers at every stage of the product lifecycle. We help companies adapt to change and accelerate the design and supply stages of product development. With a unique viewpoint from the center of the technology value chain, Avnet is a trusted partner that solves complex design and supply chain issues so customers can realize revenue faster. Avnet companies: Avnet Abacus Avnet Embedded Solutions Avnet Integrated Solutions Avnet Silica EBV Elektronik element14 Farnell Hackster.io Newark Softweb Solutions Tria Witekio

Responsibilities

Provides onsite and remote desktop support for hardware, software, and peripheral devices across various platforms. Collaborates with teams to resolve technical issues, maintain site documentation, and support warehouse and logistics infrastructure projects.