WHO WE ARE:

St. John’s Episcopal Hospital is the only hospital providing emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. Celebrating over 110 years of community care, the 257-bed facility provides people of all faiths with comprehensive preventive, diagnostic treatment and rehabilitative services, regardless of ability to pay.

JOB SUMMARY:

As a Systems Engineer III, you will be responsible for the design, deployment, tuning, administration, and recovery of mission-critical enterprise systems. You will serve as the senior technical authority, guiding IT leadership and business stakeholders on architecture, best practices, and strategic initiatives.

QUALIFICATIONS

• Education and Experience
• High school diploma or equivalent required; Bachelor’s degree in Computer Science, IT, or related field preferred.
• Minimum of 10 years of progressive experience in system administration, engineering, or IT infrastructure.
• Prior healthcare or hospital IT experience is strongly preferred.
• Technical Expertise
• Windows Server, Active Directory, Group Policy; macOS and Linux administration.
• VMware (vCenter, ESXi) and Hyper-V virtualization.
• Google Workspace administration: user management, security configuration, and data migration.
• JAMF Pro: enrollment, policy creation, and patch management for Apple devices.
• Microsoft Intune: device configuration, compliance policies, and application management. Highly desirable.
• SQL Server and MySQL database administration: backups, performance tuning, and security.
• Synology NAS configuration: RAID, snapshot replication, and Active Backup Suite.
• SAN technologies, backup/recovery solutions, and WAN optimization.
• Networking fundamentals: TCP/IP, VLANs, routing, and firewalls.
• Experience with Pure Storage
• Experience with Enterprise Backup Systems such as Rubrik
• Soft Skills & Certifications
• Strong analytical, problem-solving, and performance-tuning abilities.
• Excellent communication, collaboration, and stakeholder-management skills.
• Proven project management experience and leadership capability.
  Relevant certifications a plus: MCSE, VCP, JAMF Certified Administrator, Google Workspace Administrator, Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert, ITIL, CIS

• Architecture & Design
• Lead system architecture planning, operating-system and application configuration, and capacity forecasting.
• Design and manage Google Workspace environments: tenant setup, security policies, mail routing, and collaboration tools.
• Implementation & Tuning
• Deploy and optimize Windows, Google Workspace, Linux, and Azure environments to ensure peak performance and reliability.
• Configure and maintain Synology NAS solutions for shared storage, backups, and virtualization targets.
• Develop and execute disaster-recovery procedures and high-availability solutions.
• Administration & Support
• Act as the primary escalation point for complex system administration tasks and troubleshooting.
• Design, manage, implement and administer MDM environments: JAMF Pro for Apple device management, and Microsoft Intune for unified endpoint management.
• Oversee Microsoft 365 administration: design, implement, and administer M365. Responsibilities include user provisioning, licensing, Exchange Online, Teams, SharePoint, and security configurations.
• Infrastructure Technologies
• Administer virtualization platforms (VMware vSphere/ESXi, Hyper-V) and Azure IaaS/PaaS services & AWS
• Configure and manage SAN technologies, WAN acceleration devices, and data-warehouse systems.
• Project Leadership
• Lead cross-functional IT projects, collaborating with stakeholders, managing timelines, and mentoring junior engineers.
• Provide regular status updates, risk assessments, and strategic recommendations to IT management.
• Collaboration & Travel
• Partner with clinical and administrative departments to align IT infrastructure with operational goals.
• Willingness to travel periodically to off-site clinics and remote facilities.