Systems Engineer III at IDEMIA Canada
Brentwood, Tennessee, United States -
Full Time


Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Network Management, Troubleshooting, Endpoint Security, Image Management, Software Packaging, Patch Management, Automation, Collaboration, Performance Monitoring, Compliance, Scripting, User Training, Documentation, Analytical Skills, Problem-solving, Communication

Industry

Software Development

Description
Overview IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here. Responsibilities Design & Implement edge device and endpoint standards. Develop and maintain standard endpoint configurations for Windows OS environments, including hardware specifications, software installations and security settings. Troubleshooting & Support of Network Edge Devices: Manage and resolve network issues, including low-level application interactions and performance problems at the edge. Image Management: Create, test, deploy and manage endpoint golden images to ensure consistency across state and federal contract environments. Software Packaging and Distribution: Package applications for deployment using System Center and future state with MDM across Windows platforms. Operation System Deployment: Plan, test and deploy new OS versioning, ensuring compatibility with applications and hardware. Patch Management: Regularly apply security patches and updates to operating systems and applications in Windows environment to maintain compliance and security. Endpoint Security: Collaborate with SecOps to implement and manage endpoint security solutions, including antivirus and encryption tools. Provide rapid response to critical vulnerabilities. Advanced Troubleshooting and Support: Provide advanced troubleshooting and RCA for hardware, software and network issues on Windows OS environment and edge devices. Performance Monitoring and Optimization: Monitor endpoint performance and make adjustments to improve user experience and system efficiency. Work with SRE teams to develop monitoring dashboards and system reporting. Compliance and Auditing: Ensure Windows OS endpoints and edge devices with PCI standards, contract policies, industry standards and regulaltory requirements. Automation and scripting: Develop scripts and automation tools using PowerShell to streamline endpoint configuration and management tassk such as deployment, patching and montioring for Windows OS environment. User Training and Documentation: Create and maintain documentation for Logistics, Technical Helpdesk and Enrollment Agents on new systems and processes. Collaborate with other Engineering and Operations Teams: Work closely with other teams including Cloud, SRE, Security, Helpdesk and dev teams to ensure seamless integration and support of endpoint systems across multiple environments. Qualifications Technical: In-depth knowledge of network cloud/edge applications. Proficiency with network management, monitoring, and diagnostic tools. Security: Familiarity with network security protocols, vulnerability assessments and patch management. Problem-solving: Strong analytical, logical reasoning, and problem-solving skills. Scripting: Ability to create and maintain scripts for automation is highly beneficial. Collaboration: Excellent communication and teamwork abilities to work with other engineering teams. Education: A bachelor's degree in Computer Science, Information Technology or a related field.

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Responsibilities
The Systems Engineer III will design and implement standards for edge devices and endpoints, manage network issues, and ensure consistency across environments through image management. Additionally, they will collaborate with various teams to support endpoint systems and maintain compliance with security standards.
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