Key Responsibilities:

• Design, implement, and maintain IT systems, ensuring they are secure, reliable, and scalable.
• Manage and administer Microsoft Intune for device enrollment, configuration profiles, compliance policies, and application deployment across Windows, iOS, and Android devices.
• Support and optimise the broader Microsoft 365 / Endpoint Manager ecosystem, including Autopilot, conditional access, and co-management with SCCM (where applicable).
• Troubleshoot and resolve complex hardware, software, and networking issues in a timely manner.
• Manage and monitor servers, networks, and cloud infrastructure to ensure optimal performance.
• Collaborate with other teams to deploy new systems and enhance existing ones.
• Implement and maintain system backups, disaster recovery plans, and business continuity strategies.
• Perform regular security audits, vulnerability assessments, and ensure compliance with industry best practices, including device compliance and security baselines within Intune.
• Provide technical support for system-related incidents, resolving them effectively and efficiently.
• Document system configurations, processes, and procedures to ensure knowledge sharing and compliance.
• Participate in on-call rotation for after-hours support when required.