NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI, and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek’s 375 employees span 43 states to service our growing client base. We have physical offices in Denver, CO, Irvine, CA, New York, NY, and Monroe, CT.

LOCATION REQUIREMENTS

Remote – work from home in the United States

YOU KNOW HOW TO:

• Provide top tier consultative client support while working closely with the project engineering and management team..
• Accountable for accurate and daily time entry for billable/utilization hours.
• Develop detailed project plans, including identifying all major milestones, risks and user impacting events. Projects can range between 5-15 projects ranging in size from 8 hours to over 100 hours.
• Follow a statement of work (SOW) and complete all tasks within the SOW.
• Perform Microsoft Cloud migrations.
• Assist with the resolution of service desk tickets as needed.
• Respond and perform timely and accurate scheduled maintenance and service tasks as defined for individual clients.
• Ability to resolve technical issues including, but not limited to:
• Microsoft Operations Systems
• Microsoft Server 2012 – present
• Workstation/server hardware
• Peripheral devices including printers and scanners
• Routers, switches, and firewalls
• Cloud and virtualization-based technologiesClient/Server applications

STRONG WORKING KNOWLEDGE IN THE FOLLOWING TECHNOLOGIES:

• Office 365 (Exchange Online, SharePoint Online, Teams, Azure Active Directory, Intune/Endpoint Manager)
• Azure IaaS
• E-mail Spam Security and Filtering Solutions
• Modern File projects and migrations
• Microsoft Windows 2012 – present
• Microsoft Exchange 2010 – present
• Networking technologies basic switching, firewall and wireless configuration and troubleshooting
• Familiarity with MSP application like ConnectWise, IT Glue, Nable is desirable
• Preferred:
• Cloud, Data Platform, Data Engineering &ETL
• SQL, Data Warehousing, DevOps, Programming & ScriptingAI, Machine Learning Integration, Big Data, real Time Processing, Business Intelligence

Please refer the Job description for details