RIDE CONNECTION IS A PRIVATE, NON-PROFIT ORGANIZATION BASED IN PORTLAND OREGON. WE PROVIDE TRANSPORTATION FOR PEOPLE WITH DISABILITIES, OLDER ADULTS, AND OTHERS IN NEED OF COMMUNITY TRANSPORTATION OPTIONS. THROUGH A RANGE OF SERVICES, WE PROVIDE OPTIONS THAT PROMOTE SOCIALIZATION, ESSENTIAL MOBILITY, AND INDEPENDENCE FOR THOUSANDS OF UNDERSERVED COMMUNITIES IN THE PORTLAND METRO REGION EVERY YEAR.

Ride Connection is looking for a collaborative, detail-oriented, investigative-minded individual for a Systems Engineer position. The Systems Engineer will assist with the development of systems that improve, automate and modernize solutions to help make better business decisions. This position will be responsible for the development, implementation, support, and maintenance of Ride Connection’s mission-critical systems. This position requires understanding of stakeholders’ needs along with strong analytical skills to produce needed results in a fast-paced environment providing services via phone, email and in person.

WELCOMED ADDITIONAL QUALIFICATIONS

• Passion for working for a Non-Profit organization
• Experience working with demand-responsive transportation or transit-related technology
• Advanced skills in Microsoft Excel and creating and manipulating Pivot Tables
• Experience or familiarity with Click-up, JIRA and Confluence
• Familiarity with transportation program management
• Experience working with older adults and people with disabilities.

• Design, develop, implement, and support mission-critical software applications and systems.
• Build and maintain full-stack solutions using modern development practices and CI/CD pipelines.
• Collaborate with stakeholders to gather technical and business requirements and translate them into effective solutions.
• Write and maintain Infrastructure as Code (IaC) using Terraform.
• Query, transform, and analyze large datasets to produce meaningful reports and data visualizations.
• Troubleshoot and resolve data integrity issues and system errors, and conduct user acceptance testing (UAT).
• Identify and address downstream impacts from data and user errors; recommend and implement process improvements.
• Develop and maintain a data dictionary for cross-departmental use.
• Perform data manipulation, including cleaning, labeling, and preparation for analysis.
• Maintain and audit data sources to ensure ongoing accuracy and integrity.
• Provide day-to-day technical support to ensure business continuity.
• Manage sensitive data responsibly and ensure security best practices.
• Implement and maintain cloud-based solutions in Microsoft Azure.
• Communicate and support the organization’s mission and values internally and externally.
• Foster strong working relationships with staff, partners, and stakeholders.
• Deliver exceptional customer service with a focus on respect, dignity, and patience.