JOB SUMMARY

Job Title: Systems Engineer
Headquarters: Ottawa, Ontario
Location: Dubai (Hybrid)
Job Type: Full-time

QUALIFICATIONS

• Bachelor’s or Master’s degree in Engineering (e.g., Computer, Software, Systems), or a strong technical background delivering complex computer-based solutions. Preferred expertise in IT, Computer Systems Engineering, or Systems Engineering and Analysis.
• 5+ years of hands-on experience in managing and delivering systems development and integration projects, with a focus on mission-critical, real-time, or online systems in high-stakes environments.
• Must hold, or be eligible to obtain, government-level security clearance, demonstrating a clear understanding of confidentiality, compliance, and risk management in secure environments.
• Proven track record of successfully managing project delivery, from inception to deployment, while meeting timelines and quality standards.
• In-depth experience working across the V-Model development lifecycle, with a focus on systems engineering processes and verification/validation activities.
• Extensive expertise in installing, configuring, and troubleshooting Windows, UNIX, and Linux-based environments, ensuring robust and stable system performance.
• Strong knowledge of networking fundamentals, including OSI model layers, TCP/IP protocols, DNS, and DHCP, with the ability to apply this knowledge in real-world networking scenarios.
• Solid grasp of software production and project management methodologies, including Agile and Waterfall, to ensure smooth project execution and alignment with business goals.
• Demonstrated analytical and problem-solving skills, with the ability to rapidly learn new technologies, solve complex technical issues, and manage multiple tasks with precision.
• Outstanding communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.
• Exceptional organizational and time management skills, with a track record of balancing competing priorities and delivering results under pressure.
• Ability to travel internationally for multiple weeks, up to 25% of the time; mainly North America for this role, but occasional travel to UAE, Western Europe, APAC could be included.

• Work with project stakeholders to define solution requirements and specifications.
• Install, configure, and test operating systems, application software and system management tools at the project site.
• Support Solution Architects to enable them to specify the system design, development, and deployment requirements.
• Monitor and test application performance, troubleshoot, propose solutions, and work with developers to implement bug fixes.
• Collaborate with project stakeholders to define and manage product requirements, prevent scope creep, and make Change Order recommendations.
• Write and deliver technical, operating and training documentation in compliance with QA processes.
• Researching new hardware and software solutions as well as methods to improve system performance.
• Act as a change agent in continuous improvement initiatives and the development of formal methodologies.
• Participate in multiple projects concurrently in diverse global markets.
• Support ongoing and future sales opportunities.