The Brattle Group, a privately held, global economics consulting firm, is looking for a Systems Engineer to join our Boston, MA office. The position reports to the Director of IT Infrastructure and Operations and is responsible for the firm-wide implementation and support of infrastructure and datacenter facilities in addition to the availability, scalability, security, documentation, and business continuity of all Brattle’s business systems, databases, and communication networks.

• Works with the Director of IT Infrastructure and Operations to develop and manage firm-wide technical infrastructure, voice/data communication networks and datacenter facilities, to support business applications and services
• Establishes and maintains efficient and effective change control management for systems and infrastructure
• Ensures that all system/infrastructure technology assets (e.g., servers, storage devices, network switches, etc.) are tracked and that periodic audits are performed to ensure that information is accurate
• Responsible for maintaining business continuity for the firm’s system and network infrastructure and, in collaboration with applications staff, the recovery of business applications and databases
• Works with the Director of IT Infrastructure and Operations to identify, prioritize and scope projects and initiatives as they relate to strategic business goals
• Define, recommend, and implement standard IT operating procedures and guidelines
• Evaluates current business processes and identifies gaps with industry benchmarks and current trends. Develops and delivers recommendations for implementing proposed system and IT process changes to the Director of IT Infrastructure and Operations
• Provides mentoring and hands-on technical assistance to IT staff to meet departmental project goals and firm business objectives
• Troubleshoot hardware and software problems escalated from the Technical Support team and provide coverage for Technical Support team as required