Systems Engineer - Western Australia at Centorrino Technologies

, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Level 3 Support, Server Administration, Hypervisors, Microsoft SQL, Linux SUSE, Infrastructure Troubleshooting, Technical Documentation, Stakeholder Communication, Mentoring, Ticketing Systems

Industry

IT Services and IT Consulting

Description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we're seeking a Systems Engineer who is passionate about innovation and breaking boundaries to join our team. As a key member of our team, you'll be at the forefront of driving cutting-edge solutions and will play an integral role in shaping the future of our company. What you'll do: Provide level 3 support for all Managed Services customers, primarily working with servers and their services. Troubleshoot systems and infrastructure for our managed services clients. Proactively raise and troubleshoot problems within a customer’s infrastructure environment. Communicate with clients and stakeholders to understand their business requirements, translating them to technical outcomes to resolve their problems. Collaborate with colleagues across the business to ensure a successful outcome for the customer. Stay current with new technologies and industry trends in the managed services space. Develop and maintain documentation for systems and infrastructure. Participation in the (paid) on-call roster and occasional (paid) overtime work. Mentor and develop junior team members, fostering a culture of learning and growth. What you'll bring: Proven experience as Systems Engineer working with servers and hypervisors. Any Microsoft SQL administration experience is advantageous. Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures. A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors. A positive attitude and can-do mindset, fostered by your proven track record of helping others resolve technical issues. Enjoys a fast-paced environment and is comfortable with change. A personality where everyone knows that when you take on a task whether it’s huge and scary or tiny and boring, you’re going to see it through to the best of your ability. Knowledge or certificates in Linux SUSE or similar is highly regarded. A strong knowledge of ticketing systems would be advantageous. Microsoft and other industry certifications. Some of the best Google-fu in town. Why You'll Love Working Here: Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why: Hybrid working (for majority of our roles) with team anchor days to support collaboration. Extensive training and development opportunities that enable continual growth as part of your career planning. Extensive discounts and benefits to maximise your money. A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs. Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture. CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds. Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Responsibilities

Provide level 3 support and troubleshoot systems and infrastructure for managed services customers. Collaborate with stakeholders to translate business requirements into technical outcomes and mentor junior team members.