Qualifications:

• Proven experience in API development and integration architecture.
• Knowledge of ITSM frameworks and experience working within structured change management environments (ServiceNow preferred)
• Strong understanding of REST APIs, data aggregation techniques, and string manipulation.
• Familiarity with enterprise automation tools and conversational AI platforms like Moveworks.
• Knowledge of ITSM frameworks and experience working within structured change management environments.
• Excellent communication skills and the ability to collaborate across technical and non-technical teams.
• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, or equivalent experience.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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Requirements:

• Support ongoing administration of the Moveworks platform, including configuration updates, platform maintenance, and coordination of backend changes to ensure operational continuity and compliance.
• Design, develop, and maintain experience APIs with a focus on usability, scalability, and innovation.
• Integrate RESTful APIs to aggregate and manipulate data across enterprise systems.
• Ensure all integrations comply with WWT’s change management, security, and configuration policies.
• Collaborate with cross-functional teams to define and implement integration patterns and best practices (IT, HR, and other support-driven teams across the enterprise)
• Translate business requirements into technical solutions that align with WWT’s automation strategy.
• Leverage enterprise automation platforms to streamline workflows and improve service delivery