Systems Engineering Advisor - SSCM/ Intune at NTT DATA

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SCCM, Intune, Microsoft Azure, PowerShell, VBS, Batch, Windows Server Administration, Active Directory, Configuration Management, Troubleshooting, Networking, Application Deployment, SQL Reporting, Imaging Technologies, Cloud Management Gateway, Automation, Patch Management

Industry

IT Services and IT Consulting

Description

Provide 24/7 support for server downtime, incidents, and requests related to SCCM infrastructure, Microsoft Azure, and Intune co-management/Autopilot. Demonstrate advanced knowledge of SCCM infrastructure including primary site servers, secondary site servers, distribution points, Cloud Management Gateway, and co-management integrations. Apply expert-level knowledge of Microsoft Endpoint Manager (Configuration Manager and Intune). Collaborate with customer stakeholders and account-based teams to deliver on projects and initiatives. Perform complex troubleshooting across server-side and client-side issues, including Windows server/client and networking. Provide 3rd-level technical support, serving as the single point of escalation for all critical technical issues (Sev 1/2). Deliver configuration management services to account-focused and leveraged accounts. Ensure deep expertise in inventory management, software distribution, and patch management through Configuration Manager and Intune. Manage infrastructure using SCCM and co-management, with strong understanding of Windows 10 imaging technologies and various imaging engines. Develop and maintain custom deployment scripts (PowerShell, VBS, Batch) to enhance automation and efficiency. Manage and administer package servers, task servers, and related infrastructure concepts. Demonstrate resilience in troubleshooting by creating custom scripts to gather inventory and address client issues. Lead testing and release management of applications and patches through SCCM. Utilize the SCCM Client Management Suite across all levels. Generate custom SQL reports to support operational and management requirements. 10+ years of relevant experience or an equivalent combination of education and practical work experience. Proven expertise in scripting technologies (PowerShell, Batch, VBS) and custom automation. Strong knowledge of Windows Server administration, including Active Directory, domain management, and policy administration. In-depth understanding of configuration management principles and best practices, with ability to define, manage, and control configurations effectively. Advanced technical expertise in SCCM, Intune, and Azure integration. Demonstrated ability to troubleshoot and resolve complex infrastructure, networking, and application deployment issues. Strong communication skills with ability to interface effectively with customers, stakeholders, and cross-functional teams.

Responsibilities

Provide 24/7 support for server downtime, incidents, and requests related to SCCM infrastructure, Microsoft Azure, and Intune co-management/Autopilot. Collaborate with customer stakeholders and account-based teams to deliver on projects and initiatives.