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Systems Engineering Specialist -Patching/Distribution SME at NTT DATA
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

SCCM, Microsoft Azure, Intune, Windows 10, Windows 11, Imaging Technology, PowerShell, VBS, Batch, Troubleshooting, Networking, SQL, Configuration Management, Active Directory, Custom Scripts, Incident Management

Industry

IT Services and IT Consulting

Description
Provides 2nd-level technical support for SCCM server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune. Provides 2nd-level technical support in resolving internal and customer technical issues. Knowledge in Infrastructure Management using SCCM and co-management. Provides 3rd-level technical support on various Imaging engines and Windows 10/11 imaging technology (SCCM OSD & Intune Autopilot). Number of images to be managed: 2 Able to develop custom deployment scripts; VBS, batch, PowerShell. Understanding on Package server, Task server, server concepts. Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issues. Resilient in troubleshooting; able to create custom scripts for gathering the inventory from client endpoints. Knowledge of SCCM Client management Suite all Levels. Should be able to generate custom reports using SQL queries. Should be able to handle P1 / P2 major incident scenarios. Single point of escalation to all technical issues. 5+ years of relevant experience or equivalent combination of education and work experience. Demonstrates a good understanding of current scripting technologies and batch commands. Demonstrates good knowledge of windows server administration to include AD, domains, policies etc. In-depth knowledge of configuration management principles and best practices.
Responsibilities
Provides 2nd-level technical support for SCCM server downtime and handles requests and incidents arising from SCCM infrastructure. Acts as a single point of escalation for all technical issues.