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Systems Integration Specialist Advisor at NTT DATA

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Infrastructure, Cloud Platforms, MS Office, Remedy, Jira, Confluence, Design, Testing, Documentation, Risk Assessment, Stakeholder Management, Service Requests, Small Works, Implementation, Communication

Industry

IT Services and IT Consulting

Description

Deliver Datacentre deliverables against agreed delivery flow on Jira (Workforce management tool) for the incoming infrastructure requests Infrastructure requests are if 3 types - Services Requests, Small Works and Projects which are all managed end to end via Jira w.r.t. the project delivery lifecycle Define accurate and realistic implementation estimates ( impact assessment of timelines and cost), in relation to projects, small works and service requests During the delivery phase ensure that Designs are created, describing how systems and solutions will be implemented When applicable ensure issues are escalated promptly and with sufficient detail to assess potential feature, timeline and cost impact Coordinate end to end build and testing of solutions before the handover takes place Working closely with the design and build teams for complete request fulfilment Document various process and KB articles as per identified gaps and new identification on Confluence Understand, flag and potentially suggest solutions of the key challenges that are currently faced during the day to day job Reference industry standard where necessary Build trusting relationship with Build Teams, customers and stakeholders Making sure processes, operational level agreements, are met for assigned infrastructure requests Monitoring and reporting on the service levels Identifying, assessing, and controlling risks Send periodic communications and reports on the progress, risks, actions issues and escalations Experienced project manager with background in infrastructure Good understand of legacy data centre terminologies and ways of working Good understanding of the various cloud platforms and technologies Hands on working experience on MS Office, Remedy, Jira and Confluence Team player and ready to take on ownership of various types of infrastructure requests

Responsibilities

The Systems Integration Specialist Advisor is responsible for delivering datacentre deliverables and managing infrastructure requests through Jira. They will ensure accurate implementation estimates, coordinate solution builds, and document processes.