REQ000936

Date posted
29/05/2025
Application closing date
17/06/2025
Location
Town Hall, Reigate
Salary
£39,183 to £45,909
Employment type
Permanent
Contractual hours
36
Basis
Full time
Job category/type
IT
Blank
Job description

SYSTEMS SUPPORT ANALYST

Location: Town Hall, Reigate
Salary: £39,183 to £45,909
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.

You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:

• with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
• integrating diverse back office systems using API’s and webservices
• creating and managing existing SQL databases
• writing and maintaining PowerBI reports
• creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
• working with third party software suppliers on upgrade and migration projects
• troubleshoot third line support calls

You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.

Please refer the Job description for details