Systems Support
Location:PERTH, WA, AU, 6000

Employment Type: Permanent Full Time

• Make your move. Make your mark
• Put your fingerprints on the future to progress your career
• Make a difference, make it meaningful
• Permanent Position based in WA

THE OPPORTUNITY TO JOIN OUR TEAM

We’re looking for a Systems Support Analyst to join our collaborative, hands-on team that’s all about solving problems and keeping things running smoothly. You’ll be part of a close-knit crew who share knowledge, back each other up, and genuinely enjoy what they do.
In this role, you’ll provide Level 1 and 2 support for logins, password resets, new starters, and a broad range of technical duties. You’ll deliver timely, client-first hardware and software support across the business, working closely with the Service Desk, remote support, and tech hub teams. You’ll also manage escalations, test and implement software, and help improve processes and procedures.
You’ll benefit from learning and progression opportunities across the wider business, and a workplace where your people skills are just as valued as your technical expertise.

• Provide Level 1 and 2 support for logins, password resets, new starters, and a range of technical duties
• Deliver timely, client-first hardware and software support across the business
• Work closely with the Service Desk, remote support, and tech hub teams
• Manage escalation and resolution of helpdesk calls with internal tech specialists and external vendors
• Test, review, and help implement software and process improvements