Systems Support Senior Analyst at NTT DATA

Mahwah, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, Test Plans, System Configurations, Compliance, Analytical Skills, Problem-Solving, Attention to Detail, Collaboration, Mentorship, Windows 10, Windows 11, Windows Server, Linux, C++, Java, Shell Scripting

Industry

IT Services and IT Consulting

Description

We are seeking a detail-oriented and methodical Quality Assurance Tester to join our team. The selected candidate will receive training and mentorship to support daily certification activities for third-party and UPS applications. This role involves executing structured test plans, validating system configurations, and ensuring compliance with established standards. Supports the execution, reporting, and successful completion of QA activities for UPS and Third-Party various releases which have completed User Acceptance Testing and prior to Production Beta Testing. Receives detailed instructions (test procedures) to work with the required user community (UPS App / Dev Team) to understand business requirements and uphold quality of for each release by ensuring a comprehensive end-to-end testing coverage. Configure test environments and validate testing relevance of various physical devices, including desktops, laptops, tablets, and servers. Assist with the setup and testing of virtual VMWare ESXi operating system builds as needed. Co-existence with other applications and infrastructure software Communication interfaces and external device connectivity Application recovery and back-out processes Document and communicate test results to include any defects / bugs discovered clearly to stakeholders and management through daily written and verbal updates. Contribute to the development of automated baseline and regression test scripts using Ranorex and PowerShell as required. Provide mentorship and support to new team members as needed. Operating Systems: Windows 10 & 11 - Intermediate proficiency Windows Server 2016, 2019, 2022, 2025 - Working knowledge preferred Linux - A plus but not required Familiarity with programming or scripting languages: C++, Java, Shell Scripting Exposure to automated testing tools is a plus VMWare ESXi - A plus but not required Reliable internet connection for consistent remote access Strong analytical and problem-solving skills with a methodical approach. High attention to detail and accuracy. Ability to collaborate effectively within a team environment. Coachable and customer-focused mindset. Bachelor's degree or equivalent in Computer Science, Engineering, or a related field. 5+ years of Operating Systems experience, in Windows Server 2016, 2019, 2022, 2025 and Windows 10 & 11 2+ years of working on Linux 2+ years or scripting and programming experience with C++, Java, Shell Scripting Exposure to automated testing tools is a plus VMWare ESXi - A plus but not required

Responsibilities

The Systems Support Senior Analyst will execute structured test plans and validate system configurations to ensure compliance with established standards. They will also document and communicate test results, including any defects discovered, to stakeholders and management.